Question about Magic Chef MCD1611ST Microwave Oven

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Turntable works, lights work, but the heating element doesn't

I purchased this microwave based on the fact that we knew the Magic Chef brand from previous positive experiences with Magic Chef!! However, this product has left a very negative impression with me..we purchased this product the first week of February from our local Home Depot, even paid for an extended warranty, replacement for free from Home Depot, however, our paperwork was never filed with Home Depot.

I have not been able to use this microwave since the second week of March, which means, I barely was able to enjoy the benefits of a microwave at all..

Home Depot is not helping at all so maybe you as the manufacturer of this product can help us straighten out this problem..

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5 Suggested Answers

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dmftrucker
  • 1922 Answers

SOURCE: Microwave won't Work

sounds like a fuse for starters, remove outer cover there will be a white cartridge appx 1"longX1/8"dia this is a ceramic fuse avail at most hardware stores in 15 or 20 amp configurations, if this blows again after repl suspect a faulty H.V. Diode/H.V. Capacitor, or the magnetron tube unless while inside unit you see something obviously wrong 2 fuses are under $5.00

Posted on Sep 27, 2009

Testimonial: "Thanks for the help! I'll try it and let you know."

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MicrowaveSvc
  • 9085 Answers

SOURCE: I purchased a Magic Chef under cabinet microwave

Since it's a clearance item, it may not have a warranty.

But you should check with Home Depot on that if you haven't already.

Otherwise, you'd have to have it repaired yourself.

We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid in about a week or so.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This can often also affect the exhaust fan, cooling fan, turntable, and/or inside light operation, too.

Details of our service are at our Web site, along with a video showing how to remove a typical over the range control panel assembly in under 5 minutes.

Feel free to contact me directly with your brand, full model number and symptoms.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Posted on Oct 11, 2009

  • 8404 Answers

SOURCE: no heat on magic chef microwave

Check the door safety interlock switches.

Posted on Dec 29, 2009

KevinWhite
  • 1902 Answers

SOURCE: My magic chef microwave model

Hello & Welcome to FixYa

The door switch is bad and needs replacement, as it is bad so the control senses that the door is not closed so won't heat. Please get back to me if you have any other questions.

Kevin

Posted on May 14, 2011

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