Question about Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft. Front-Loading Washer

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Where can I find a reference to the error codes that appear on the dispaly?

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Go to the link below for a service and repair manual for the Duet line of washers.
codes are in section 6


https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/eab852a13fbc842085256aa200643dd6/$FILE/Duet%20Job%20Aid.pdf

Posted on Jun 04, 2010

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Remove the bottom panel and the tech sheet will be inside there:Where can I find a reference to the error codes - a8f7847.jpg

Posted on Jun 04, 2010

  • Dan Webster
    Dan Webster Jun 04, 2010

    My notes:
    F01 power glitch: disconnect power for 2 mins verify correct CCU operation
    F11 Motor control unit internal failure MCU board failure or broken wire.
    F20 No water detected entering machine, pressure switch hose clogged
    F21 Long drain Possible cause: Clogged filter, clogged/failed pump
    F22 Door lock error Failed lock. corrosion,or broken wires.
    F23 Heater Failure Bad heater
    F24 Water temp sensor error Failed sensor or heater
    F25 Motor Tach error Bad MCU (motor control unit) or broken wire
    F26 Door switch error Door not opened after 3 cycles. Note: suds errors cause the machine to try 3 times to fix a problem with wrong detergent too much detergent , and this error could be associated with that, my opinion
    F27 Overflow condition Clogged drain, pump, kinked hose.
    F28 Com error between MCU and CCU (central control unit) Broken wire
    F29 Door unlock error bad switch,broken wire,corrosion
    F30 Dispenser system error Bad or jammed motor, broken wire
    F31 MCU failure due to motor overheating.
    F33 Pump drive system error, broken wire, corrosion
    rL (prewash)Clothes detect. Remove clothes and retry.
    5d Suds lock detergent overdose(hay I ain't making this up, too much detergent, the wrong stuff, added to the wrong compartment, etc

    The technicial data sheet along with that pesky clogged pump is located behind the toe kick panel; remove the screws under the bottom front edge of the washer. Tip the appliance back to get to them screws. With the screws removed, the panel will comes down and off.

    For diagnostics and further info refer to this handy dandy:

    DUET SERVICE MANUAL My tip:

    http://www.fixya.com/support/r4232744-du...


    Let me know


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