Question about Logitech Wireless Access Duo Optical Desktop Keyboard/Mouse KBWIREOPT

1 Answer

Windows Not Recognizing Device

When I first started my comp, the keyboard didn't work but the mouse did. I tried to reconnect but failed. So, I restarted and now both the Mouse and the Keyboard don't work. I have unplugged several times switching ports. Still failing.

Error Message:

USB Device Not Recognized
One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it...

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 183 Answers

Insert your operating system disc in to your cd/dvd rom drive, then go to my computer properties, now go to device manager and right click on keyboard or mouse what you want, now re-install your device from your cd/dvd rom, and restart your system.

Posted on Jun 05, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I can't get my wireless keyboard to work even after trying everything can think go or told by Windows XP. Anything else i could try? Lee


Hi,

First try changing the batteries, reconnect the dongle or the connection device of your wireless keyboard and mouse, then restart your computer. If the step wont work reinstall the Bluetooth/Infrared software driver the wireless keyboard and mouse then restart the computer. If this fails still look under Ad/Remove programs if you have a Setpoint installed then remove it and restart computer, both or at least one of the devices should work. If one or both wont work then you need to contact the manufacturer and have the defective device/s be replaced. Just a heads up, they may ask you to reinstall your operating system / do a reformat of your computer so you need to back up your data ahead of time using a wired keyboard and mouse. Have a nice day ahead!

Aug 13, 2010 | Logitech Wireless Access Duo Optical...

Tip

How to fix ?USB device not recognized? error in windows


Are you getting a “USB device not recognized” error whenever you plug in a USB mouse, keyboard, or other USB device? I love USB and have 5 ports on my computer so that I can connect my mouse, keyboard, camera, phone, and printer to it all at once!
However, last weekend, my computer stopped recognizing my USB devices! The strange thing about it was that the USB ports were not bad because all of my devices were still getting power to them. I could still charge my cell phone without a problem!

c24d32d.png

So I started with the normal fixing methods, including uninstalling the drivers for my devices and reinstalling them. That didn’t work! Next I tried System Restore thinking that maybe I had installed something and it caused a conflict with the USB system drivers. That didn’t work!
I read online that in order to fix this problem I should go to Device Manager and uninstall all of the devices under USB Controllers. Restarted the computer, reinstalled the USB drivers, but the problem STILL did not go away!
You may also see in Device Manager that the device shows up as an “Unknown Device”. 42b721d.png
So how did I finally fix the problem? Well, apparently it’s a super simple solution! No need to edit the registry, uninstall drivers, or anything of that sort.
Simply UNPLUG YOUR COMPUTER FROM THE POWER SUPPLY. Yes that’s it! Note that this does not mean just turning off your computer because modern computers don’t really turn off when you press the power button as the motherboard still gets power.
First to explain, the motherboard is where all of hardware of the computer is connected to, including the USB ports. Sometimes the motherboard needs to be “rebooted” also because something can go wrong, i.e. all your USB ports suddenly stop working. The small microprocessor on the motherboard will reload the drivers and your USB ports should be back to recognizing all devices!
So first turn off your computer using Shut Down or pressing the power button and then UNPLUG it from the wall outlet. Let it sit for about a minute and then plug it back in.
Hope this helps someone fix that pesky “USB device not recognized” Windows error!



on Jul 08, 2010 | Computers & Internet

1 Answer

Hi there, my computer cant detect my wireless mouse, even thou the curser is in the screen. but it can detect my keyboard. i did change battery, plug out the wireless antenna, keep pressing the connect...


to know if your windows keyboard and mouse controller is working try to use first a cabled keyboard and mouse, if you find it working try this steps.

first, try to remove the wireless usb device which your keyboard and mouse is connecting to, try to use another usb port from your computer.

second, your wireless device comes with a cd installer, try to reinstall the program of your wireless device

and then try again

Jan 05, 2010 | Computers & Internet

1 Answer

Not responding, batteries good per the tester, dongle plugged in to USB port, was working fine for weeks months


Try testing the mouse in another computer if available to make sure the problem is not the mouse. Also try removing the usb dongle, re-boot the computer, and then re-install the usb dongle in a different usb port then the one you removed it from. This might bring the computer back recognizing the usb mouse. You could also go into the control panel(if you are using windows) and then into the device manager. Then try removing the mouse in the device manager and then re-boot the computer and see if that works.

Dec 18, 2009 | Logitech Cordless Mouse

1 Answer

My logitech mouse wont work but i think it might be the reciever thats messed up


hi bruce,

for security and comfort reasons, get another keyboard and mouse
( just in case you mix up sth. or windows fails recognizing your cordless devices)
then

- do check if the batteries of the mouse have gone flat,

- powering up the usb port 2.0 voltage in BIOS (only if there is such option available!) might add to the range of the transmitter

- now resyncronize keyboard, mouse and transmitter device

good luck.

Sep 07, 2009 | Logitech Cordless Mouse

1 Answer

Keyboard on laptop failed


first look in device manager Start/control panel/system/hardware/device manager do you see any problem at keyboard there?

Dec 18, 2008 | Computers & Internet

3 Answers

No audio sound after installing the keyboard software


when you loaded the software for the keyboard, the buttons on the keyboard for functions will be active, have you made sure that the mute key on the keyboard is not pressed 'on' to mute the sound?

Nov 18, 2008 | Logitech Cordless Desktop MX3200 Laser...

2 Answers

Dell usb problems


the only thing i can think of is your usb support in the bios settings which can be accessed by pressing del button while the comp is starting that option should be enabled if that doesnt work i think your keyboard and mouse might need replacing i can't see all usb ports being faulty it's very unlikely jim regards

Aug 18, 2007 | Dell Dimension 5150 (DIM515MIN) PC Desktop

Not finding what you are looking for?
Logitech Wireless Access Duo Optical Desktop Keyboard/Mouse KBWIREOPT Logo

239 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2658 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...