Question about HP Designjet 5500 (42 in.) InkJet Printer
Good luck finding HP ASP's anymore since HP jacked us all around in spring 09 and killed most of us off for not bowing to their extortionist methods to get sales up. Anyway I've been doing these since they came out, all I took was an online certification test before Hp started charging for them. Open book test, it's not a big deal but an amount of skill on Designjets and knowing how to properly use the service manual is necessary - Sheri is right that if you botch the job you'll botch the plotter.
To ajitkadam37if you want to see the procedures to replace the belt just download the manual. DONT get sucked into buying a pirated PDF from some schmoe on eBay. Go to Feedroller.com and down the left navigation bar near the bottom there's a place to go to the manuals. When you are there click HP then go to the Designjet area and find the 5000/5500 service manual. Once you have it you can see the procedure - even if you don't repair it yourself, you at least know in advance if a repair company is trying to jack you around and make it more expensive. Also check the HP Parts store for the list price on the belt - many dealers should be drug dealers with making parts 400% and higher than list. I'm all for making a living but damn some of these places are one step from scam artists (Sheri likely will agree that some of our colleagues are bandits). New belts usually last much longer than the old rubber and cord belts - the replacements are nylon and other synthetic materials. My 2002 DSJ 800PS got a belt in 2004 (I put it in when it was owned by the previous who was my client) as it was shredded and crumbling - the belt was the factory belt. The new HP belt made of synthetics is now 6 yrs since it was installed and still looks like new even running daily.
At least read up on the procedure and you can decide for yourself if you want to tackle the job, or let someone else do it for you.
Posted on Jun 13, 2010
You need a certified technician to replace the belt on these machines. Our technicians work on these machines all the time and it is not the most easy thing to do as they have taken the certifications and training to be able to do this. If you don't replace the belt correctly you may have other problems arise from doing this your self.
Pleas call your nearest HP authorized dealer.
Posted on Jun 04, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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