Question about Panasonic Workio DP-2500E Copier

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This error occurred after a paper jam: panasonic dp 2500e error code e5-12 Main CPU/LPC Interface Error. Can you tell me how to clear the error. I work for a church and we have limited funds for repair.

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  • rhpc Jun 08, 2010

    Panasonic dp 2500e copy machine:

    This error occurred after a paper jam: panasonic dp 2500e error code e5-12 Main CPU/LPC Interface Error. Can you tell me how to clear the error. I work for a church and we have limited funds for repair.
    Please accept or reject most recent solution
    Solution #1 posted on Jun 04, 2010

    hbristol173

    Rank: Wiz
    Rating: 81.35% , 20 votes



    Hello welcome to Fixya, the error code E5-12 CPU/LPC interface problem can be fix by reinstalling the drivers for your printer. If you do not have the CD for the printer please go tohttp://www.panasonic.com/Business/office... and download the drivers for your printer.

    Jun 04, 2010 - Thank you for your reply. This is not being used as a printer with the computer. When we upgraded to a new computer we found that there are no windows vista drivers for the panasonic dp2500. We began using it only as a copier. I don't have a computer to connect to it.

    I still have the same error code mentioned before: e5-12 Main CPU/LPC Interface Error

    Can you please help? Thank you.

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Make sure that the mis-feed indicator goes off
after removing all mis-feed paper.If the indicator is still on that means there is still a paper jam some where.Check properly and remove the paper jam.
Cpu/lpc interface error is related to internal board.The internal board connections needs to be checked.Either any of the connection is got loose or shorted.It needs to be checked.Panasonic 2500e copier is heavy duty copier.It requires proper technician familiar with this brand and model to get the internal board checked.The copier is having good life.Mostly all the users of this product are satisfied users.Get it checked by technician and get the internal board checked for clearing this fault.
There is only one reset procedure to clear minor error codes.
You can try this as mentioned.
First turn the copier ON.
Open all the trays .Then remove all the toner cartridges from the copier.Remove drum unit.Then also remove paper from the tray.Then without turning the copier off,just directly unplug it from main power outlet.Wait for 10 minutes.Then turn the copier On then reinsert everything and close all the trays and check.the reset is done.
but if this is not helping in your CPU/LPC error code then the internal board needs to be checked.
Confirm that there is no paper jam in the copier before calling a technician for circuit board checking.
Thanks.


Posted on Jun 08, 2010

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Hello welcome to Fixya, the error code E5-12 CPU/LPC interface problem can be fix by reinstalling the drivers for your printer. If you do not have the CD for the printer please go to http://www.panasonic.com/Business/office/support-downloads.asp and download the drivers for your printer.

Posted on Jun 04, 2010

  • rhpc Jun 04, 2010

    Thank you for your reply. This is not being used as a printer with the computer. There are no windows vista drivers for the panasonic dp2500. When we upgraded to a new computer we started using it only as a copier. I don't have a computer to connect to it. It is only being used as a copier.

  • Hilton Bristol Jun 09, 2010

    You should try to get someone with a windows xp computer to connect the device to and start it to see if you can if the problem will show up on the computer screen and if you have you can get more information about the problem. I need to have the information about the device while it connect to a computer, this will give me more ideas about the problem.

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