Question about Printers & Copiers

2 Answers

I cannot clear paper jam message and shut off printer. I have no paper jam in the printer.

Posted by on

  • 2 more comments 
  • comphater Apr 15, 2008

    There is no jam on my HP F380. Printer test prints fine and when I go to print a document - computer tells me there is a paper jam and the doc goes into the queue. I delete queue- still no joy.

    Also my once easy printer scanned brilliantly with no prodding- now I have to go through computer onscreen commands and 'scan''print' etc. but still no joy- as it tells me there is a PAPER JAM!!! Please help!

  • matt_allen06 May 09, 2008

    I cannot clear paper jam problem or shut the power off to hp deskjet d1341 printer

  • hdurkin1 May 19, 2008

    My HP PSC 1210 all-in-one will not shut off!
    It turns on just fine, but does not respond when the button is pressed to shut down.
    Please help!
    Thanks,
    Holly



  • mninataype Jun 20, 2008

    can you describe how to clear a paper jam?

×

2 Answers

Http://www.amazon.com/gp/customer-images/view-large-image.html?imageId=22103071

Follow the above link to a photo with instructions of how to clear one of the most common paper jams in the HP OfficeJets.

It isn't really a jammed sheet of paper, it is most often a small shard or sliver of paper that is stuck in the gear teeth and those slivers foul up the mechanism as if you had an entire sheet jammed up.

An HP Telephone Tech and their field techs have confided in me this is the most common issue when it comes to the frustrating "clear paper Jam" error despite the fact you've cleaned out every sheet of paper in the thing.

Posted on Jul 10, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 47 Answers

It would be helpful if you provide us with the brand and model af the printer. also, the message might be erased if you unplug it and leave it sit for an hour or two and then plug it in and try again.

hope this helps

Posted on Apr 09, 2008

6 Suggested Answers

frcs68
  • 1605 Answers

SOURCE: Paper Jam error

try to open the cover and reseat the ink.
the machine is trying tell you there is something stuck inside where the switch or the senser is located. usually right before the heater path. after the paper pickup roller.

Posted on Oct 15, 2008

TIPS72
  • 369 Answers

SOURCE: Canon MP610 - Paper jam error message

PLEASE REMOVE THE POWER CABLE AND REINSERT IT IT SHOUL BE OK AND IF STILL PERSIST JUST RESTART THE PC IF STILL RESIST PLEASE LET SOME TECHNICIAN TO CHECK FOR THE SENSOR FOR THE PAPER JAM ...
GOOD LUCK

Posted on Jan 04, 2009

ChineseCrap
  • 1 Answer

SOURCE: HP j4680 all in one printer constant Paper jam message

Based on encouragement from olsnake above, I fixed it easily. It definitely WAS the encoder wheel (a thin clear plastic disk printed
with timing marks) on the left side of the paper-feed roller, as you look at it from the front. This wheel provides motion feedback to the paper feed control software. If the disk is detached/loose, the device thinks the paper feed roller is stuck or impeded, and thus gives the annoying error.

What I did:
1) Remove the scanner assembly (it comes off with a few screws, and is a totally separate unit; The printer works with it completely disconnected (after it complains that the scanner is malfunctioning). Beware that you don't break off the little control panel. Or you can be safe and remove the one screw holding it on, by prying off the 'HP OfficeJet...One" plastic cover.

2) Once you have removed the scanner assembly:
at the left side you will see three white plastic gears meshed together; the farthest one is covered in a circular black
plastic cover. With some care you CAN remove this cover without any additional screwdriver work.

3) in my case (and most others I bet) the thin disk was detached from the gear to which it should be attached. I just shoved it back on, so it was tightly mated to its white gear. You should also ensure that the clear disk goes through the optical sensor at the bottom (mine was).

4) I did not bother to replace that cover, if you can do it, good for you.

5) Test, and reassemble.

This is about the WORST product engineering imaginable. But I have a working printer again!

Posted on Jan 17, 2010

  • 1 Answer

SOURCE: HP Officejet Pro 8500 printer message "Paper jam"

An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit

Posted on Jul 02, 2010

  • 1 Answer

SOURCE: lexmark x6575 printer error message clear paper jam

Success and relief at last!

Thanks to Dinky on another web site who had the same problem with his Lexmark X6575 printer (a similar printer). The resolution of the problem once I had read Dinky's explanation took less than 30 seconds!

Dinky's exact words on the issue are as follows:

" Dinky commented 5 months ago
Hooray!!!...after lots of hours trying to fix my printers 'Paper Jam' message, even tho' there was no paper jam in my lexmark x6575, but the message refused to go away...I have finally got it to work!!!...

WHAT I DID......
There is a long silver metal bar that the ink cartridges run along. Well just underneath this there is 8 little roller feet that sit on top of another silver/cream roller. Well in between these, in the very centre, you will see a little black plastic nib like thingy...While the machine is turned on, press this little black thingy (best to use a pen or something like, as it's small) and what should happen is the silver/cream roller will make a quick rolling motion....Hey! presto the 'jam message' disappears and the lcdmag-glass_10x10.gif screen should show set-up options (like date, time, ect).

I hope these instructions are clear enough to follow, and I also hope this solves that dreaded 'Paper Jam' message for you all....Good Luck!
Regards, Dinky "

Posted on Aug 27, 2010

  • 1751 Answers

SOURCE: message says paper jam- Printer shows E - will not

Hi

replace cartridges

Posted on Nov 21, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have shut the printer off and turned it back on and it still gives me the error message that it has a paper jam - how clear if there is a jam - I can't see any paper jammed up inside the printer - is...


Did U remove whole paper,or there's a small piece left in machine.That may be one of the reasons for still having a jam message,or maybe one of photointerruptors is faulty

Mar 01, 2015 | Canon imageRUNNER 2800 Black and White...

1 Answer

Paper jam in hp1300 cannot print


Remove the cartridge and paper tray to see where the paper jam is. If it is a whole page jammed inside of printer, before removing shut off printer and carefully remove paper if you end up tearing a piece this will make it harder to remove in pieces. After you have removed jammed paper reinstall toner cartridge and paper tray turn printer on and see if this clears the jam error message.

May 28, 2010 | HP LaserJet 1300 Printer

1 Answer

Network Printer 12 paper jam


In order for a jam message to reset to READY, the printer logic is looking for an "06 COVER OPEN" message. The top cover of the machine must be opened to clear the jam message. If the top cover interlock switch is stuck closed, the printer logic never clears the jam message, even after all the paper has been removed. The printer appears hung with the paper jam message and can only be made READY by powering the printer Off and back On.

Jun 16, 2009 | IBM Network Printer 12 Laser

2 Answers

Error Message - Paper Jam


I had a paper jam. I removed the offending sheet of paper which unfortunately tore into 4 pieces as it came out. Upon piecing the sheet of paper back together - there is a small piece missing. I've checked the printer thoroughly - nothing can be found!

Feb 25, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

"Paper Jam"


Your printer is still trying to print whatever preceded the paper jam. Go to Settings/Printers/your printer/ and clear all documents in the printer que. You will also have to shut down the printer and restart the computer after this to be sure.

qwester

Aug 04, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Paper jam


What make and model do you have? I have experienced (and fixed) similar trouble with Lexmark.

MM85

Jul 22, 2008 | Printers & Copiers

3 Answers

202 pam jam


usually it means that a sensor in your fuser is bad. If you have a P.M. Kit replaced the fuser and clean the printer.

but before you do, make sure that you have cleared all jams, including in the fuser.

Its probably time for a Preventive Maintanence

Jun 13, 2008 | Lexmark T630 Laser Printer

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

880 people viewed this question

Ask a Question

Usually answered in minutes!

Top Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

old marine
old marine

Level 3 Expert

1461 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...