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Dell /Desktop/Windows XP. My AVG free, found

Dell /Desktop/Windows XP. My AVG free, found & selected to the virus vault 4 threats (Trojan horses) & 1 warning. When I click on ''remove the selected viruse'' it does not remove them. If they stay there are they dangerous? What shall I do? Please, please help someone...

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  • 338 Answers

I would go buy Notron antivirus because with the trojans it will cause you pc not to operate normally and could damage some of your files.

Posted on Jun 04, 2010

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Posted on Jan 02, 2017

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2 Answers

Trojan Horses PSW.Generic7.APIQ, Win32, etc.


Hi,

Boot into safe mode and go to your control panel > add or remove problem and delete the virus as a program on your pc.

After that please restore your computer to an earlier time when it worked bettrt.
KInd Regards

Nov 09, 2009 | Microsoft Windows XP Home Edition

5 Answers

My AVG cant remove a Trojan horse -how can I get rid of it?


well be glad i saw your problem, coz we're gonna fix it for ya. Keep in mind you are going to have to install some new software and be patient, this will take a bit of your time.

Step 1.

a lot of people don't realize that over 90% of Trojans write themselves into your system restore function. So the first thing to do is disable your system restore.
To do this:
1. Right click on My Computer / properties
(this will open your system properties)

2.
Click on the System Restore Tab - now check the box beside "Turn off System Restore on all drives"
Press Apply then OK

3.
The Software you need to Download:
Go to www.filehippo.com
search for SpyBot Search & Destroy & Malwarebytes' anti-malware, Also Download CCleaner.
now download and install all programs.

4.
Now update all applications

5.
Now lets reboot into "Safe Mode"
For most computers Hit Start / turn off computer / restart - as soon as computer boots press F8 (you can check the safe mode boot up procedure, (Start/ Help & Support / search for safe mode)

6.
When the Safe Mode screen starts select "start in Safe Mode"

7.
When windows loads up completely hit Start then start spybot search & destroy and follow the directions to begin the scan. Do the same for Malwarebytes' anti-malware.

8.
Let the scanners run their course then remove anything that is found. SInce you are in safe mode it should remove everything with no problem.

9.
Now lets Reboot into Normal windows. Then lets run the CCleaner Program. The first Tab on the left reads "cleaner" and has a brush on it. Select that tab, on the bottom right click run cleaner.

10.
Now when that finishes select Registry Tab on the left. then select Scan for issues. When scan has finished select "fix selected issues" it will ask you if you want to backup Registry, say no, then press fix issues, then close. Run registry cleaner till nothing else shows up.

11.
You should be ready to go now, virus free. To make sure rerun all the scans we did previously. If their are some issues that could not be removed you will be notified (these are normally registry entries) you will then be asked if a scan can be performed at the next boot. Select yes on one or both of the programs ( spybot and antimalware's). then immediately reboot.

I hope this helps fix your issues. Please rate very helpful if this fixes your isues. ^_^ thank you

Oct 07, 2009 | Microsoft Windows XP Professional With...

5 Answers

HOw to remove Win32 confi wrm in my xp... when i tried to delete using avast antivirus and virus removal tool.. it kills but again the same virus popups... please someone suggest me a solution to fix this...


  • HI
  • PLEASE FOLLOW THE STEPS CAREFULLY
  • NO DOUGHT THE PROBLEM WILL SLOVED
  • Step 1 Click "Start" and then click "Run."
  • Step 2 Type "regedit." This will open the Windows Registrymag-glass_10x10.gif.
  • Step 3 Navigate to "HKEY_Local_Machine>System>CurrentControlSetup>Services>Browser>Parameters" by following each level in the navigation tree on the left of the window.
  • Step 4 Right click on the key "IsDomainMaster" in the right side of the window, click "Modify" and set the data entry to "False."
  • Step 5 Restart your computer.
    Patch
  • Step 1 Navigate to Microsoft Support article 894391 (see Resources).
  • Step 2 Select the download appropriate for your computer's operating system. You will now be directed to the specific download site based on your previous selection.
  • Step 3 Click "Download" and then "Save File." Double click on the downloaded file to open the installation wizard.
  • Step 4 Follow the steps of the installation wizard to install the patch


  • The patch referenced here was sent to all computers running Windows Automatic Updates; if you regularly install these updates, your system should not have an issue with Generic Host Win32 errors. HOPE YOU DO IT... PLEASE RATE ME THANK YOU

    Sep 20, 2009 | Microsoft Windows XP Professional

    1 Answer

    I have a gateway and am not very good with it yet. when i turn it on it shows a threat detected, trojan horse psw generic.bejdc./roger/locals //temp/123.dll. i have avg 7.5 virus protection ihave used both...


    Check to see if AVG has the option to scan the computer before windows start. I would also download and install a Spyware Scanner and run it. Usually when you are running a Spyware scan it will also pick up some of the Trojans and help your virus scanner detect and clean more viruses. I personally use SuperAntispyware ( www.superanitspyware.com) and SpyBot ( www.safer-networking.org/ ). Do a full scan and delete everything that if finds. If for some reason you are still having this issue, try restarting your computer into safe mode ( by pressing F8 when computer is booting up) and scanning every in safe mode.

    Hope this helps.

    Apr 15, 2009 | Gateway Computers & Internet

    4 Answers

    Sir


    can you delete it? try to let other web programs scan your computer. can you get online?

    Dec 16, 2007 | Acer Aspire 5610-4648 Notebook

    1 Answer

    Hello sir


    the anti virus cant remove it coz then your pc will not start again and so windows denies it so format ur drive containing ur xp then install xp again it will be done

    Dec 14, 2007 | Acer Aspire 5610-4648 Notebook

    2 Answers

    How can i get rid of a trojan horse downloader?


    download antivir. google it and download the software. then quarentine the virus to make sure is hasn't infected your system files. then delete the bad file

    Dec 05, 2007 | Microsoft Windows XP Professional With...

    3 Answers

    Have problem with trojan horse


    download this : http://www.download.com/3000-2239_4-10741647.html its AVG free, its all i and all my friends use, best antivirus program there is thats still free. try scanning with that, if the virus cant be healed like that you have to reboot in safe mode then run AVG. It would be able to correct the problem then.

    Sep 18, 2007 | Microsoft Windows XP Professional for PC

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