Question about Maxtor Shared Storage II (S01R320) Hard Drive

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Unable to see Shared Storage Drive II on EasyManage via Wireless

Hello, I have got a Maxtor Shared Storage II which is attached to my wireless router, I am running OSX Leopard and the Mac version on the Easymanage software will not see the drive. It will see it however if I directly connect this drive via ethernet cable. Is this a common problem? DOes anyone know how to solve this?
Many thanks

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Just got a Maxtor Share II drive and absolutely love it. Setting it up was a pain especially when the drive didn't remember the Administrators password.
Here's what I think the problem may be

1-Your router is not assigning an IP address to the drive
2-Make sure your router is configured to DHCP IP configuration not Static.
3-Before trying to use the drive make sure to install the Software/Drivers first.
Other suggestions

This may or may not apply to you. I got my Maxtor drive on 4-07-08 and from previous experiences with other computer products, ie, windows software, printer drivers, etc. The manufacturer in order to rush things out the cd software that comes with the product is not the final version and most likely the software already has an update on the manufacturer’s web site so it’s always good to check before committing to what you get on the CD. So sure enough the BIOS for my Maxtor Share II 500Gig hard drive was already old. I downloaded the new version upgraded the BIOS and my drive is working great. I hope this suggestions help. Enjoy your drive. Alfredo.

Posted on Apr 15, 2008

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Hi. I configured my Maxtor Shared Storage II with my home PC. Now the PC is dead. I tried to connect the other my PC (with Windows 7 as operating system) to Maxtor Shared Storage II, but the PC cannot see...


try and assign the drive a drive letter by right clicking on my computer and choose manage.
go to disk management
look for the maxtor hard drive.
if you see it listed there below you should be able to right click on it and assign a drive letter.
if you dont see it then it doesn't detect the hard drive. please check your hard drive connections and try again.

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Hi how r u


> hi how r u

GR8.

What problem do you have with your Maxtor Shared Storage II Hard Drive?
Symptoms? What happens? What does not happen? New? Used?
Under warranty? Have you ever dropped it onto a hard surface?

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Welcome to Fixyah,
I suggest to you go ahead and visit maxtor website and from there look for the download button, If ever you can also contact tech support.

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Can't find the IP address of the Maxtor Shared storeage II drive.


Download and install Wireshark(www.wireshark.org) on your PC. Attach the storage box and your PC and nothing else to a switch. Start a capture and you'll start to see all of the packets that your PC sees on its network interface. They will include a column for source address. The one that doesn't match your PC has to be the storage box.

If this doesn't help, connect the two devices directly together(you'll need a crossover cable if your PC NIC doesn't support MDIX and try the Wireshark capture again - this WILL work. The first option is dependent on the storage box sending out some sort of broadcast packets which is likely but not certain.

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What have you tried? Can the Mac see the printer at all? Is the Share Storage attached to the Mac or the Windows machine?

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