Question about Kenmore Washing Machines

1 Answer

Kenmore model#20702 will not spin or agitate - Kenmore Washing Machines

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,937 Answers

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Newer model Whirlpool / Kenmore washers use a Lid Switch as a safety device. Unless the switch senses that the lid on the washer is closed, the washer will neither agitate nor spin.

Older models only used the switch during the spin cycle.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


It also has a troubleshooting guide.

To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part and only requires you to access the console and remove the cabinet.

Posted on Jun 04, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Kenmore washer model # 110 20702 990 will not run past washer cycle or drain water


That is going to be your lid switch.
On this washer the pump is mounted on the motor. The motor goes in one direction for wash and the other for spin. The water gets expelled from the washer in the spin mode.
themobilian_2485.jpg
Here is 4 videos a service manual and a brief description of how it all goes down:
How it works: Direct drive washer

Jun 22, 2011 | Kenmore Washing Machines

1 Answer

My washing machine will fill but it will not agitate or spin. It makes a looud humming noise like it is trying to work. It is a Kenmore 70 series Model # 20702


Possible that the motor is faulty or is stuck and makes the noise. it will be good to remove and check the motor after disconnecting the power cord. Also it is possible that the CAPACITOR is faulty and so the motor HUMS. Please check this out.
Please check if the belt or the drive is struck and so the motor is jammed.

Mar 28, 2011 | Kenmore Washing Machines

1 Answer

Kenmore model 110 20702 991 will run until the spin cycle and not spin you can open the lid and reset timer to spin cycle and it will begin to spin. relaced lid switch still does the exact same thing


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.20702991&pathTaken=partSearch


and you'll see a list of major sub-components with diagrams and parts.


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If it will drain but won't spin the problem is likely in the transmission. "Neutral Drain Assembly".

See the Whirlpool / Kenmore Service manual for top load direct drive washers.

WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


WHIRLPOOL TRANSMISSION DESCRIPTION AND SPRINGS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2550f737b3129b0c85256b0600504738/$FILE/787772%20%234.pdf


Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

When ours had a similar problem,(wouldn't spin unless we opened and closed the lid a couple of times) we looked at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) and noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

You don't have to remove the drum.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.

Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft), remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.


May 25, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore top loader washer - No spin - motor rattles - wtr pmp ok


Bad/broken coupler/ http://www.davesrepair.com/DIYhelp/DIY285753.htm

Sep 01, 2009 | Kenmore Washing Machines

1 Answer

My kenmore washer 70 series model 20712 990 will not agitate or spin. it drains, but won't agitate or spin. what is the problem?


This model has a safety switch in the door switch. This switch goes bad and the machine will not spin or agitate. Have that replaced and you will be back in business. Hope this helped you out. Good luck.

Jun 05, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Doesn't spin


Does it drain or agitate if it drain but wont spin it is the motor coupling between the motor and transmission if it agitate but does not drain or spin it is the lid switch that tell the unit the lid is closed hope that helps Good luck

Apr 03, 2009 | Kenmore Washing Machines

1 Answer

70 series kenmore washer won't agitate help model #82873120


No wash, no spin read THIS
Spins, pumps, won't agitate right: check THIS out

Mar 27, 2009 | Kenmore 22422 Top Load Washer

1 Answer

I have a kenmore 20702 top load washer. Sometimes


It appears your timer/main controller has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Mar 03, 2009 | Kenmore Washing Machines

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

154 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal DeAngelo

Level 3 Expert

2341 Answers

fordexpert

Level 3 Expert

5546 Answers

Ed Mac

Level 3 Expert

731 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...