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New drum When replacing drum, is it necessary to reset drum cartridge? If so, what are the steps. Or just put it in and be good to go. Thx

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It is important that you replace the drum when the machine is saying "REPLACE DRUM"...NOT when it is saying "REPLACE DRUM SOON".
When the machine says "SOON" it is advising to have a drum on-hand ready for replacement. The machine will still be able to print pages. When the machine says "RPLACE DRUM" it will no longer print and a new drum cartridge must be installed to reset the indicator.

Posted on Jun 07, 2010

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Hi, I have a Workcenter XD102. It gives me a J2 error. I don't know how to fix it. Please help. Thank you very much, Charles


J2 error for Workcenter XD102 indicates a Drum Cartridge Problem sensed by the main PWB indicating that the Drum cartridge had reached its end of life. You may replace the Drum cartridge with a brand new Drum Cartridge. This should fix the problem.
If you believe that its not the Drum cartridge with or without replacing the Drum cartridge, you may try to open the printer, make a good clean and perform the below. 1. Check the PWB and Drum Cartridge Reset Circuit for any loose connection and short circuit. You may re-seat the cables and terminations and test. 2. If that didn't work you might need to get some voltage from the Drum Cartridge Reset Circuit as per below. 2a. If voltage is more than 0.5 VDC measured between PJ CN116-2 and GND then you need to replace the Drum Cartridge Reset Switch PL x.x. 2b. If voltage is less than 0.5 VDC measured between PJ CN116-2 and GND then actuate the Drum cartridge Reset Switch. Then check the voltage if its +5 VDC measured between PJ CN116-2 and GND. i. If not then replace the Drum Cartridge Reset Switch PL 5.. ii. Else it should be fine. iii. If not then replace the Main PWB, PL 7.1.

Jul 12, 2011 | Xerox WorkCentre XD102 Printer

2 Answers

We have a Toshiba 170F fax machine that is no longer under warranty. I need instructions on how to replace the drum.


the drum & its cover is one unit
just remove the toner cartridge & put it in the new drum unit cover

May 11, 2011 | Toshiba E-Studio 161 Copier

1 Answer

I just put in a new toner cartridge and it still prompted me to add a new one, it was still printing so i kept going. But now it's saying that the cartridge is empty and refuses to print any more. I've...


When you replace the Drum cartridge with a new one, you need to reset the drum cartridge counter by using the following steps:

  1. Turn the the machine's power switch back on.
  2. Press Menu > Machine Info. > Reset Menu.
  3. Press the Up or Down Arrow key to choose Drum.
  4. Press OK.
  5. Press 1 to reset the drum unit counter.
  6. Press Stop/Exit.
This will reset the counter and will see the toner cartridge as new..(if in the menu it is available toner reset instead of drum ..choose that one )

Mar 16, 2011 | Brother MFC-9440CN Laser Printer

1 Answer

We have a Brother HL 2140 series the printer will not print. It has a new toner cart. The drum light is lit . Any suggestions?


This machine has a separate drum and toner cartridge. Replacing the toner does not reset the drum light. Double check that the light on is, in fact, the drum light, and if it is, replace the drum unit. This should resolve your problem.
In order to replace the drum unit, do this: 1) With the printer on and the drum light blinking, open the front cover. 2) Press and hold the Go button for about 4 seconds until all the LEDs light up. Once all LEDs light up, release the Go button. 3) Pull the print assembly out of the machine. 4) Push down the green lock lever to take the toner cartridge out of the drum unit. 5) Put the toner cartridge into the new drum unit. 6) Reinsert the print assembly into the machine. 7) Close the front cover and verify that the lights turn off.
It is theoretically possible that you could reset the counter without actually changing the drum by simply skipping steps 3-6 above, but I have never tried it before and Brother may be checking a chip on the drum unit to verify that it is, in fact, a new drum unit. If they are, you will have to actually replace the unit to make the light go off. I would strongly recommend against resetting the counter without actually changing the drum though, as your print quality will degrade and the machine may start to dump toner into the inside creating a rather large mess and a hefty repair bill.

Feb 28, 2011 | Office Equipment & Supplies

1 Answer

How do i reset the brother dr350 drum


If you have already replaced the drum - only do steps 1, 2, 3, 7 and 8.

1. Make sure that the printer is turned on and the Drum LED is blinking. Open the front cover of the printer.

2. Press and hold the GO button for about 4 seconds until all the LEDs light up. Once all four LEDs are lit, release the GO button.

3. Pull out the drum unit and toner cartridge assembly.

4. Push down the blue lock lever and take the toner cartridge out of the drum unit.

5. Unpack new drum unit.

6. Put the toner cartrisge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically.

7. Put the drum unit and toner cartridge assembly in the printer.

8. Close the front cover.

Jan 29, 2010 | Brother HL-2040 Laser Printer

1 Answer

Our xerox M118 showing an error"replace drum cartridge'can any one help me?Plizzz


Hello, Your Xerox has two cartridges - one is the drum cartridge and the other is a toner cartridge. Please check the following I've researched from your user guide:

Replacing the Drum Cartridge
The drum cartridge is a customer replaceable unit. After approximately 55,000 copies/
prints, the machine will display a warning message before the drum reaches the end of
life. Order a replacement cartridge now to insure continuous operation.


Country Part Number for the drum cartridge replacement
All countries 13R589


Removing the Old Drum Cartridge
1. Pull the front cover towards you to open it.
2. Open Tray 5 (bypass tray) if necessary, and then open Cover A while lifting up
the release lever.
3. Lift up the colored lever, and slide the drum cartridge out until you can lift the
handle on top of the cartridge.
4. Hold the handle and remove the cartridge from the machine.
NOTE: When replacing the drum cartridge, make sure that the new cartridge is the
correct one specified for the machine.


Recycling the Drum Cartridge
The drum cartridge is designed to be re-manufactured. To recycle used drum
cartridges, return them to Xerox in the original packaging. Return labels are included
with each new cartridge.


Inserting the New Drum Cartridge
1. Remove the new drum cartridge from the box.
2. Undo the sealing tape and carefully pull out in the direction of the arrow to
remove the black protective sheet from the cartridge.
3. Place the cartridge in position and, using the handle, slide it into the
machine until it clicks.
4. Pull out the cartridge tape completely without breaking it.
5. Push the cartridge again so that it is correctly placed.
6. Close Cover A until it latches and then close Tray 5 (bypass tray).
7. Close the front cover.


Hope this helps. Good luck.

Dec 11, 2008 | Xerox WorkCentre M118 Black and White...

2 Answers

J2 drum cartridge light no after replacing drum


J2 is the indication that the Drum Cartridge life has elapsed. The possibly exists that the Customer has installed a New Drum Cartridge. The Customer would be directed to change their Drum Cartridge by their User Guide. This action on the part of the Customer will cause the Drum Reset Switch to actuate for a moment when the Side Door is closed. This is with the provision that the Drum Reset Circuit is working properly. That momentary actuation of the Drum Reset Switch, being actuated by the New Drum, resets the Drum Counter. Should something be faulty with either the reset mechanism on the New Drum Cartridge, or the Drum Cartridge reset Switch circuit, the Counter will not reset. Note: A new Drum Cartridge will NOT reset the Drum Counter unless the machine is holding a J2 presenton the display. The first revolution of the Drum will render the Drum Cartridge used. A Used Drum Cartridge will NOT be capable of resetting a J2. Again, one revolution of a new Drum Cartridge will render it to be a used Drum . Cause:

Apr 25, 2008 | Xerox WorkCentre XD130DF Laser Printer

2 Answers

BROTHER Hl 2040 PRINTER WON'T PRING


I got exactly the same problem and the "reset" didn't do anything. I fixed it by putting a piece of duck tape on magic eye on the cartridge.
Fallow those step to do the same thing as me:
  1. Open the front panel.
  2. Remove the toner and the drum
  3. Remove the toner FROM the drum
  4. On each side of the toner, there should be a little glass. Put the piece of duck tape on one of them. I put mine on the right side.
  5. Put everything back in.
  6. Turn on your printer if it's not already.
  7. Now, the low toner light should be gone and the green light should be on.
Now, you can really empty your cartridge.

Apr 06, 2008 | Brother HL-2040 Laser Printer

1 Answer

Photocopier 7013


Hi,
You must reset in his menu! Go in setup menu or status menu and there must be reset Drum unit!!! But it's not the same cartridge and drum unit!!! It's separate part's!!! Give me exactly message!!
Good luck!

Jan 30, 2008 | Office Equipment & Supplies

5 Answers

Reset drum - brother mfc-8860dn


Open front cover

Remove drum unit and toner cartridge assembly

Put drum unit and toner cartridge assembly back in machine, but do no close front cover.

Press Clear/Back
You will get a message "Replace Drum?"
Select Yes to confirm

Jan 06, 2008 | Brother MFC-8860DN Printer

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