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Good morning. My Rancilio "Nancy" is now nearing 20 years of in-home service and recently we took it apart, cleaned it, replaced the screen and gasket, and while doing it turned it on its side, When re-assembled it seemed to have difficulty pumping - like an air bubble occurred. That soon resolved but made us think it might need a new pump so contacted Olympia Washington parts seller and were told that the original pump (an NH5) was no longer made, but the replacement Ulka pump (an EX5) was "a direct replacement". They confirmed that the Nancy was 'absolutely' the right replacement. Upon receiving it, we now know the EX5 isn't a good match - different number of lead wires, not for this machine. But with a good handle on electronics, spectacles and ground and hot indicators obvious, he put it in, plugged it in and when he flipped the 'on' switch it immediately caused a dead short, with spark, smoke, and shooting the connecting wires across the room. A dangerous condition, and infuriating because of the assurances from seller of new pump. Husband took pump to shop and testing it, it's not harmed by the event. Still, we put the old pump back in and notified the seller. Now however the machine, with it's old pump sounds entirely different. Used to rumble and shake the very foundation with low rumble but now sounds like a electric buzz but works similarly to former noisier ********. Any ideas? Cellenoid? Different pump? Valve?

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017


SOURCE: Francis Francis X1 Electrical Problem

i have the same problem with mine. just called service and they told me that the heating element is probably corroded and needs to be replaced. but it's big bucks - about $200 (100 for the part, 65 for them to open it up, and 20-30 for shipping it back to me)!

Posted on Mar 10, 2008

  • 2712 Answers

SOURCE: Rancilio Epoca DE 2 group espresso machine

It could also be that the solenoid is of the wrong specifications, and hence not getting up to pressure.. Have them check both the temp and pressure cutouts again..

Posted on Jul 01, 2008

  • 515 Answers

SOURCE: service a pavoni hand espresso machine


Look at this site an see if you can find a place to repair it.

Posted on Jul 15, 2008

  • 3 Answers

SOURCE: The coffee comes out very slowly.

Try cleaning with water and vinegar afterwards run clean cold water thru it a couple of times

Posted on Aug 20, 2009

  • 1089 Answers

SOURCE: Rancilio Silvia leaks around group head. Gasket seems fine.

You need to change the group head gasket. They only last about 1 year and then should be changed. Get 2 because they usually fail on Friday and you have a party on Saturday.
The gaskets get hard from the heat and don't form to the filter any more so they leak.
When you get the new gasket.
Empty everything out of the machine (water tank, drip tray, etc.) Turn the machine upside down on a towel. This way you can see what your are doing.
Remove the filter screen and diffuser from the brew head. The black O-ring is your gasket. Carefully pry it out. Clean the opening good before you install the new gasket. Insert the gasket with the beveled side down (on the inside edge of the O-ring is the bevel). Once you have the gasket in place, use the portafilter to finish seating the gasket.

Posted on Oct 23, 2009

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