Question about Kodak EasyShare Z740 Digital Camera

1 Answer

Camera will not stay on and the lens will not pop out

My camera will not stay on when i turn it on (not in favs either) the lens will not pop out at all any more and i can hear it trying to. I have new kodak recargable batteries and still nothing. I have a Z740. Please help..

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 11,967 Answers

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Jun 04, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I turn on my camera that has full battery but it doesnt turn on


Sounds like sand in the lens cavity. Use a fully charged battery, then lie the camera flat face down on the floor, ideally a carpet. With the camera OFF, lens face down with the carpet, switch the camera on. It will take a number of go's to release the **** stuck in it.
Mine took atleast 15 go's. Better than chucking the camera out, and saved atleast 80 dollars and a trip to Germany!

Jun 02, 2010 | Kodak EASYSHARE M763 Digital Camera

1 Answer

My Samsung SL202 isnt working the back screen stays black when i try to turn it on and it makes a sizzling noise then then lens comes out but dosent pop back in


that is a lens error in the alignement of the lens;
its may due to some dust in motor lens block ***'y and probly needs to be clean ...
hope that will help
regards Alan..

May 14, 2010 | Samsung SL202 Digital Camera

2 Answers

Camera lens wont open


Saw a similar problem recently, same cause, and result was the lens was jammed.

Did manage to wiggle it free after many attempts...it only stays on for a few seconds before faulting and going off...but it's a bit hard to get a hold on the edge of the lens to pop-out the low side.

Started by laying it on it's back and checking the level of the lens edges for the low spot, then used a thick sewing needle to lift up while turning the unit on (again and again) until the gear-ring popped back in during the lens-check at start-up.

Apr 06, 2010 | Casio Exilim EX-Z40 Digital Camera

2 Answers

Lens Error!


Hi onikaassing, A very common problem in all the brands "lens error". The remedy is that you have to replace the lens block assembly. Actueally the sled motor start malfunctioning, Contact nikon service centre maybe they have the component level repair facility which can reduce the repair cost. Thanks for using fixya.

Jun 14, 2009 | Nikon Coolpix S210 Digital Camera

1 Answer

The Lens wont pop out


Dear

Most probably your battery is low, if not then control circuit has been malfunctioned. Sorry

Jan 30, 2009 | Kodak EasyShare V1233 Digital Camera

3 Answers

Samsung L730 wont extend lens and dosent turn on right


Try removing the batteries and memory card. Let the camera set for awhile. Put the batteries back in but not the memory card, restart the camera. Does it work know? If it does, turn the camera off put the memory card back in. Turn the camera on, does it work now? If it doesn't, replace the memory card.

Dec 27, 2008 | Samsung Digimax L730 Digital Camera

2 Answers

"Lens Error" on Exilim Casio 8.1 mega pixels EX-z9


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Oct 22, 2008 | Casio Exilim Zoom EX-Z80 Digital Camera

1 Answer

Lens Errors 17 & 27 on Sanyo VPC-E760


My camera was showing lens error 12&25 and then shutting off. I tried gently trying to twist and pull the furthest out part of the lens and it popped back into place easily. It made a noise when it did this, and then i turned the camera off, and the lens went back in!! Completely fixed now!!

Aug 03, 2008 | Sanyo VPC-E760 Digital Camera

8 Answers

Lens Stuck


Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.

After a few minutes it came free and whole lens popped out. I then had to twist the outer part of the lens to straighten that up and allow it to fully retract. Works a treat now!

PS Tried the Sony online chat support - useless!!!!

Sep 08, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

Not finding what you are looking for?
Kodak EasyShare Z740 Digital Camera Logo

152 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kodak Cameras Experts

kakima

Level 3 Expert

102366 Answers

Tony

Level 3 Expert

2600 Answers

Greg Cann
Greg Cann

Level 3 Expert

1114 Answers

Are you a Kodak Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...