Question about Dell Computers & Internet
If the Dvd/Cd rom is working except read/write, then the culprit is the "Lens", but when you say "it now is displayed as a dvd-ram drive" there must be an internal faulty like chip/ic's on the Printed circuit board (pcb) of the dvd drive.
But before you get it repaired, you can try one more trick; open the cabinet and check the cable of the Cd-rom drive, if possible connect another working cable and reconnect it on the board, also check the power cable. Boot your system and check if it makes any difference. You can also check it on another system (computer). If this doesn't help, I would suggest you to get it repaired, but I recommend replacement since the cost to repair and buying new drive isn't that much different. In case, it's under warranty, you can go and claim it.
Good luck. Thanks for using FixYa.
Posted on Jun 04, 2010
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Posted on Jan 02, 2017
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