Question about Fisher and Paykel DEGX1 Electric Dryer

7 Answers

Fisher and Paykel dryer not drying

My dryer, model DEGX1 is not drying. I read that you may have to push the reset button but I can't fine the reset button. I have taken of the console, lid and panel and can't find anything resembling a button or switch. Can you please help me?

Posted by on

  • 5 more comments 
  • seabeeluvr Nov 08, 2008

    I am having this same problem and I called them and they said it's 110.46 for the part, that it isn't free, so can someone please tell me how to get the front panel off to push the reset button, when I asked them, they claim there is NO reset button on their dyers? Please help, my husband is away so I need to figure this out.
    Thanks
    Nichole


  • seabeeluvr Dec 23, 2008

    Thank you all for your help, I have reset it so many times and now it's not heating at all, so I assume that's the element. Can anyone tell me where the element is, so I could order the part and replace it myself? My husband is deployed so I really need some good instructions. Thanks so much

  • braffle Jan 04, 2009

    My dryer still tumbles but it does not get hot. What reset button? What should I look for before calling someone. I have laundry piling up.

    Thanks,
    BR


  • Anonymous Apr 14, 2009

    My dryer still tumbles but it does not get hot.

  • Karen Hartman
    Karen Hartman Jan 14, 2013

    OMG! We have reset our dryer numerous times and today it did not seem to work when we reset it. After reading about the lint trap we removed it and the lint was packed completely around the whole trap! It alsmost looked like packing! Cannot believe they can't tell you to do this periodically! Amazinhg!

  • dbrowne417
    dbrowne417 Mar 03, 2013

    Our FP dryer is stuck on "sensing dampness". It never moves to "drying". The exhaust temp doesn't go much above 30 C. It's taking forever to dry a load. I've cleaned the lint. I checked the reset button, but it isn't tripped. Any ideas.

  • Leslie Kieltyka
    Leslie Kieltyka Jan 09, 2014

    Wish I could thank this Lady that saved me 200 + bucks for teaching me how to reset the button on my F&P Dryer.....

×

7 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I've had this problem for 3+ years. There are possibly multiple reasons why your dryer trips the reset switch. My dryer has a design issue with the lint trap, in that it allows lint to build up around what I assume is the heat sensor / thermal switch. It's simple, the temperature is detected as too high in the dryer and trips the switch which cuts power to the heating element. The reset switch access as mentioned in other posts requires either tipping the dryer back or removing the front panel, at least partially, to access the switch. After the reset switch is pushed, you'll need to check if there's lint built up that's causing the reset issue. First, find the reset switch.

To access the switch, there are 4 Phillips head screws that need to be removed. For the first 2, lift the dryer lid and you'll see two half-moon shaped rubber inserts at each of the front corners of the machine. The inserts can be pulled out with your fingers or use a screwdriver, gently. There is 1 screw under each insert that needs to be removed. Once those screws are out, you can put the lid down and lift the plastic top of the dryer that the lid normally rests on. It's attached on the back of the dryer so don't worry, it won't come off...it will lift just like the dryer lid. Be careful of the sharp sheet metal edges. Now there are 2 smaller screws, 1 at each front corner, that attach the sheet metal pieces. Remove each of those screws. To get the front off requires a bit of finesse. You'll see that the front sheet metal panel of the dryer has bends in it to attach it to the sides of the dryer. Gently pull at the top corners, one at a time, to separate the front panel from the rest of the dryer. You'll see that there are u-shaped orange or red plastic pieces inserted into the sheet metal sides that align with holes in the front panel to hold the skin of the dryer together...the front should just pull away from those u-shaped pieces. There is a wire with a clip attached to the bottom of the front panel, probably a ground wire...if it pulls off when you remove the front panel, just reattach it when you put everything back together. The front sheet metal is also integral to the front feet of the dryer, so tilt the top of the front panel toward you and lift. The front panel should pull away. When you put the front back on the dryer, do it feet first by aligning the plastic foot pieces, then align the u-shaped side pieces, then worry about the top corners wrapping back around so the front fits flush.

The reset switch is in front at the bottom right of center and is probably orange. Just push it and you'll hear it click. I would vacuum out the lower part of the dryer at the point, but it's probably not what's causing your problem. I've gotten to the point where I use a yard stick or vacuum extension to push the switch without completely removing the front panel. Then I don't have to detach / reattach the ground wire. You'll see after you do it 3 or 4 times!

Now check to see if lint build up is causing your thermal switch to trip. Pull out the lint trap and you'll see 1 Phillips head screw behind where the lint trap normally sits. Remove the screw, and you'll feel the circular plastic piece the lint trap sits in become loose...pull this round piece out of the dryer from the bottom. If there is a lot of lint behind this circular plastic piece, that's probably what's tripping the heat sensor. Vac it out. Gently feel around the circumference of where you removed the piece to see if the fine mesh lint screen has any holes (if it does, it may be blowing lint into your exhaust and eventually clog the vent to the outside). If the mesh is torn, I assume that larger circular piece needs to be replaced at some point in whole or part. From what I can see, the design of the lint filter and trap is ....****. The system allows lint to enter the area where the heat sensor sits.

The short term fix is to vac out the sensor area regularly and that will keep the switch from tripping, if that is your actual problem. I believe F&P is aware of this issue and will probably remedy it for you. I called them once when this issue originally happened and had to wait for a tech to come out do what I described above. I haven't called them since, but have seen other posts regarding a new part or parts that F&P will provide...hopefully free! Good luck!

Posted on Jan 10, 2009

  • 3 more comments 
  • bmuniz762 Oct 24, 2010

    These detailed instructions on removing just the front panel were a BIG HELP! This specific procedure is not spelled out in the F

  • lmurawski121 Mar 08, 2011

    Thanks for the GREAT directions on how~to!!!!! It worked for me!!!!! Thanks a bunch!

  • Ken Nowling Dec 03, 2011

    Excellent information. I found a "rats nest" of lint behind the round panel that holds t he lint bucket. Cleaned it, cleaned the blower fan, and reset the tripped breaker on front of heater element box. All works normal now. Thanks so much.

  • dbrowne417
    dbrowne417 Mar 03, 2013

    Our FP dryer isn't getting hot. Exhaust temp doesn't rise over 30 C. My reset button isn't tripped. The unit stays on "sensing dampness" and doesn't move to "drying". Any ideas?

  • Jim Flanagan
    Jim Flanagan Jul 29, 2015

    Great helpful advice. opened the area behind the lint cup and it was jammed with lint. Hopefully this will fix the problem I have had with the thermal reset popping over and over

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

The switch can also be reached by having someone hold the front of the dryer up, and looking up underneath the dryer, towards the front you should see the button. (i have reset so many times now i memorized the spot) be mindful of the metal ledges inside as they will cut you fingers! (bad experience)

Posted on Dec 23, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The button is on the bottom behind the fornt panel. if you have someone tip it back . it is in the center right area. the button is vertical so you will have to put your hand between the face cover and the frame to find it or remove the front panel

Posted on Dec 29, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Reach under the front, DO NOT remove the front panel on the right side just press in till you hear it click, heating once again, 5 min fix

Posted on Dec 13, 2011

If you have the front panel off, and you're looking at the dryer drum, there's an orange button below at the bottom.

BUT

there is a problem with the element, it will have to be reset regularly. Fisher & Paykel has re-engineered the element, and it is free. call them. you may have to pay to have it installed, but it is the real solution. daily resets and or cutting your dryer frontpanel are NOT the solution ( which i've seen people recommend).

Posted on Apr 16, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had this same problem and came on here to look for answers. I found the reset button and my dryer worked great for a few months then stopped again. We then cleaned out all the link that had gotten stuck behind the lint filter and again it worked well for a couple of weeks then stopped drying again. We then decided to replace the heating element but that still did not fix the problem. What else could be causing this problem?

Posted on May 25, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The Comments section truncated my response, so I'll have to post a Solution.

First, The detailed instructions from swajcobs on removing just the front panel were a BIG HELP! Removal of other parts is shown in the F

Posted on Oct 24, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dryer does not dry, looking for the reset button. Where is the button and how do i get to it?


Go to http://fisherpaykelparts.net/techhelp/fisher-paykel-top-load-dryers-us-models/ This forum will work you through your problem

Oct 07, 2010 | Fisher and Paykel DEGX1 Electric Dryer

1 Answer

DEGX1 that was not heating correctly. Cleaned behind lint trap and pushed the reset button (did not feel tripped though). My question concerns the "Sensor Conductivity" or two chrome bars at bottom of...


Make sure that onw wire is coneected to the top bar and one wire connected to the bottom bar. DO NOT connect both wires to one bar, it make short out the control circuit. Go to http://fisherpaykelparts.net/techhelp/fisher-paykel-top-load-dryers-us-models/ . This forum make further help you through your problem.

Sep 19, 2010 | Fisher and Paykel DEGX1 Electric Dryer

1 Answer

Degx1 dryer where is the reset button on this machine ser# EHN 302448 fisher-paykel


Go to http://fisherpaykelparts.net/techhelp/fisher-paykel-top-load-dryers-us-models/ This forum will work you through your problem

Jul 23, 2010 | Fisher and Paykel DEGX1 Electric Dryer

1 Answer

Dryer run but no heat


Try pushing the reset button located inside the dryer housing. (Remove top, then outer housing 'wrap around', reset button is behind the outer 'wrap around' metal in the front of the dryer.)

Jan 06, 2010 | Fisher and Paykel DEGX1 Electric Dryer

1 Answer

The dryer won't run. Dry, extra dry, and coold down process lights are lit.


Hi, the lights are signaling a control fault the is concerning the logic sector of the control board/timer. you will need to make sure that the wiring harness is connected to all points and it should be in good condition. if there are no apparent issue with the wiring harness, replace the control.

May 29, 2009 | Fisher and Paykel DEGX1 Electric Dryer

1 Answer

FISHER PAYKEL DRYER


there is a reset button located inside the front panel on the dryer. Try pushing it.

Jul 14, 2008 | Fisher and Paykel DEGX1 Electric Dryer

3 Answers

Dryer is not heating well


run for one cycle with the hose disconnected from wall. if it dreis faster then you have a restriction in the wall or ta the screen or flapper outside

Feb 17, 2008 | Fisher and Paykel DEGX1 Electric Dryer

Not finding what you are looking for?
Fisher and Paykel DEGX1 Electric Dryer Logo

7,203 people viewed this question

Ask a Question

Usually answered in minutes!

Top Fisher and Paykel Dryers Experts

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

Tim Whalen

Level 3 Expert

3069 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Are you a Fisher and Paykel Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...