Question about Brother IntelliFAX 2800 Laser Fax

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We are getting black vertical lines on all...Can anyone help?

We are getting black vertical lines on all received faxes.

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Have you changed the drum recently? This can indicate the drum needs to be replaced.

Posted on Jun 04, 2010

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There is a vertical black line appearing when I scan or copy


To the left of the A4 scanner glass, there is a narrow glass strip. This is when the top document feeder scans from. Check for any contamination (even a small speck) on this glass at about the position of the vertical line.

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Brother MFC-9840 poor print quality.


Hello you can try and fix your problem using the steps suggested below. You may need to clean the corona wire

1. Lookat the corona wire on each toner cartridge. If a corona wire is dirty that maybe the reason that you receive black lines on the pages.Do you have trouble when you receive a fax? If that is the problem look what is cousing it below:
1 Ifyou receive black lines while receiving a fax, the cause of that problem may bedirt in the fax which is sending you the information to you. Advice your senderto clean its fax or to replace the toner cartridge with new.
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May 09, 2012 | Brother MFC-9840CDW Laser Printer

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I have a Brother Fax 2850. When I send a fax the receiver has advised me that there is a vertical black line approx 2'' thick which blocks out some wording. How do I fix this?? Many Thanks Heather


Something is jammed in or covering the optics.
Check the area where the original document is placed for faxing.
Open this area and clean any liquid paper, sticky tape or staples covering the optics.
Test by making a copy. When the black line on a copy goes away the unit is fixed.
If the receiver is still getting this black line then it is probably their machine and not yours.
Send a fax to this number. 1300 368 999 It will send you back a copy of what it receives.

Nov 17, 2009 | Computers & Internet

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2" black horizontal line appears on paper when I fax, print,


Check the wondow where the paper passes to be scanned. You will probably find some debris or white out stuck on the glass. That is usually the cause of vertical lines on sent faxes.

Sep 17, 2009 | Office Equipment & Supplies

1 Answer

Black Vertical Lines


This can be caused by a damaged fuser or drum try to change the cartridge and if that does not resolved the issue then its the fuser

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Open up the document feeder and clean the scanner glass

Jan 25, 2009 | Brother Multi-Function Center MFC-240C...

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Get a can of air, open the unit and blow it out.
Also, clean the glass.
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Black lines are usually a sign that you have toner on the laser slip glass which is usually situated above the drum unit, its just a little bit of glass if u give this a wipe and get toner on ur finger or rag then thats probably what wrong. If you don't I would look at your drum unit as it might not be cleaning correctly, which would mean getting a new one.
Hope you find this info helpful. Cheers

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Black vertical line appears on faxes i send and receive


Small slit of glass "scanner glass" needs to be spotlessly cleaned, open lid to left 2cm wide runs width of lid.

G'day from Oz

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Hi my mom has a brother fax machine. When printing it puts a vertical line straight down the middle. It takes the carbon paper and I noticed underneath there is a black nob thing that sticks up and that is whats making this line why and what to do? Thanks vicky

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