Question about Digital Cameras

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I have a Minolta 5D Maxxum SLR. It turns off when I press the shutter button. If I press the button a second time (without turning the samera back on) I get an 'Err' message in the view finder. Is this a problem worth repairing?

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  • hkunnanz Apr 09, 2008

    Thanks for the advice.

    I've removed the card and get a "Card" error instead. I've removed the Lens and get a "No Lens" error in stead. When I turn off the check for Lens and check for Card setting I get the original issue where the camera turns off.

    When the problem first occurred I bought a new battery pack thinking it was defective, but there was no change.

    This model doesn't have the video capability so I can't check that one. I have noticed that the shutter makes the normal clicking noise when I first turn the camera on - is that a sign that the shutter is still working?

    Any other thoughts?

  • hkunnanz Apr 09, 2008

    Nope ... didn't drop it. The camera initially stopped working when I was in Yosemite ... took one picture and then the next wouldn't work.

    I tried to suggestion of shocking the camera - I look the lens, card and battery pack out and tapped it twice. Unfortunately there's no change.

    I also tested the zoom and it does work.

    Sounds like it's a shutter issue and I'll have to take it in. The estimate I've gotten is about $300 ... does that seem reasonable?

  • hkunnanz Apr 09, 2008

    I'm not sure if I did the rating right (first time using FixYa), but thanks pauldonp and coolguy for the suggestion and machine for all the info.

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Konica/Minolta left the camera business in 2006, Sony is handling repairs right now. There was a recall (http://www.dcviews.com/press/Minolta-Service-Advisory.htm) for a similar but different problem.

My guess is a problem with the electronics, if you could find a 5d with broken optics or a bare board you could replace it. Sending the camera to Sony is probably going to cost a pretty penny.

The manual is available here: http://ca.konicaminolta.com/support/manuals/digital_cameras/dslr/dynax5d_maxxum5d/2186_OM_5D_E_.pdf

Not much info in there for troubleshooting, the best advice the manual has is to remove the battery for a while and trying again.

Pick your continent on this page: http://ca.konicaminolta.com/support/contact/sonylist/index.html to contact Sony if you want to try that route.

Does the error still come up without a flash card in the body? Remove all accessories and see if it goes away.

Does the camera still record video? If so might be a shutter problem or power supply problem to the shutter.

Posted on Apr 09, 2008

  • Dean Joly
    Dean Joly Apr 09, 2008

    If the noise is normal then it might be ok. My money is on an electronics fault. Not much hope I'm afraid.

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Hi,

Hi,

try this out it worked for most of them who had a similar problem like urs:

Gently tap it twice at the end of the camera to ur plam and it will work again.

Goodluck,
Don't forget to rate me as fixya..

just tap it very lightly against the bottom of the camera holding it upright.

Hi,

try this out it worked for most of them who had a similar problem like urs:

Gently tap it twice at the end of the camera to ur plam and it will work again.

just tap it very lightly against the bottom of the camera holding it upright.

If you still face the problem then i suggest you to get it repaired

Goodluck,
Don't forget to rate me as fixya..

Posted on Apr 09, 2008

  • Priya darshan Apr 09, 2008

    I am sorry please ignore my double posts and also please rate the best solution.I believe that pauldonp's solution seems to be more appropriate.

  • Priya darshan Apr 09, 2008

    No probs.Have a nice day..

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Ya this is the problem with your camara
you didn't tell that camera droped down from hands ? ? ?
and may be its because of any shock while that time
my suggestion is to just go to nearest service center and please dont try to repair on your own
ya but if you have warrenty do to service center and explain them situation
if minor damage is there they will do it in short time
otherwise my suggestion is to buy new one ( if they tell about more damage )

Posted on Apr 09, 2008

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Does it come up with error code if so what is the exact error code

Posted on Apr 09, 2008

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  • paul proctor Apr 09, 2008

    Hi usually the problem relates to their being a fault with the shutter or the lense in your case its more than likely the lense it could be that pressure has been put on the lense causing the error or if the camera has been put down whilst on and knocking the lense can cause havoc with the camera.
    Have you tried removing the battery for a while then give it another try.
    You know before you push the shutter button does the zoom feature work ok if the zoom is fine then it will be a fault with the shutter.
    Its worth trying this remove battery and mem card if it has one then shock the camera into the palm of your other hand dont do it to hard but doing this will remove any grit or dust preventing the shutter from working properly as the chances are this is all your problem is going to be so give this a go then get back to me ok

  • paul proctor Apr 09, 2008

    Thanks coolguy were all along the same lines though,

    if shocking into the palm of your hand dont work then the chances are the shutter has become jammed witch would be the reason you would get the message has the camera been anywhere where it can get damp or has it been dropped at all as the problem is more likley the shutter if you can you the zoom feature then the lense wont be the problem so i would go towards the shutter.
    Also the price of repair could cost more than the camera to buy so just be warned in case you do take it to repair shop.

    If you were to remove cases yourself be warned it is difficult and i dont advise you to do this if you dont have a clue what you are doing or if you have had no experiance in this sort of equipment.
    Let me know how you get on ok

  • paul proctor Apr 09, 2008

    Have you tried my way as sometimes this can remedy the problem failing that then the chances are the board will need replacing this is expensive and difficult to do if you are unsure of this work.
    from your last post it does sound like the board itself has failed and the chance of getting the board repaired is slim the best option would be replace and try selling yours for spares as alot of people would be glad of spares from your camera like battery etc, keep mem card as you can format this to work in most digital devices

  • paul proctor Apr 09, 2008

    they say $300 but it could easily go over that depending on the problem but you could get them to look at it first then if it is going to cost more then trade it in for a new one if they make you an offer on your the chances are you get repair done and depending on age of unit you could face more problems but its worth a look

  • paul proctor Apr 09, 2008

    before you give up try hitting the camera into the palm of your hand but do it quiet firm not a gentle tap do it quiet hard as this usually does the trick if not what have you go to lose you cant really do any more damage i dont mean hit it as hard as you can but give it another try.
    As for the rating you should wait untill you have tried all experts answers before rating i know its a bit confusing at first but thanks for using the site

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