Question about Motorola Mobility Moto Q

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How to fix a motorala q that say flashing mode

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  • nicoledija Jun 04, 2010

    the phone was working this morning it said the phone needed to be charged. i went to plug charge in and phone powered off. turn the phone back on and that is when it said flashing mode on the screen.

  • nicoledija Jun 05, 2010

    i can't do any thing withthe phone all it says is flashing mode it wuill not allow me to see the main screen at call it looks like a boot screen


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Please be more precise. Is the screen flashing, or is it about the memory card?
If it's about the memory card, your Moto Q support a miniSD but only up to 2GB, anything higher may or may not work, but 2GB and below are guaranteed to work.

Posted on Jun 04, 2010

  • 2 more comments 
  • nicoledija Jun 04, 2010

    the phone is not blinking it only has a error note that says the phone is in flashing mode, i can't see anything else . no #'s no call or anything. their is no sd card in the phone

  • kid_ant
    kid_ant Jun 04, 2010

    try to put an SD card first. buy the cheapest one if your if you don't need extra memory.

  • kid_ant
    kid_ant Jun 04, 2010

    or, maybe its the flash for the camera. did you check the camera settings already?

  • kid_ant
    kid_ant Jun 05, 2010

    did you try taking out the battery and putting it back in?.. remove the charger first, then remove the battery. wait for a few seconds, around 20 to 30, then put the battery back.


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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

Oct 09, 2012 | Motorola Mobility Moto Q

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