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My razor won't download picture messages - Motorola Mobility RAZR V3

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  • joanie7791 Jun 04, 2010

    Thanks. I just got off the phone with my provider AT&T and they said that because the Razor is not an AT&T phone then the picture mail will not work - I guess I have to buy a different phone that is AT&T approved.

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Make sure that your internet is on and functioning properly. The easiest way is contact customer service and they can see for sure.

Posted on Jun 04, 2010

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Attempt to access the internet.

If you are unable to access the internet, it is an issue with internet access. If you are able to access the internet, it is an issue with the picture message settings internally with your service provider.

The internet is necessary for a picture message because the picture is an attachment on the text message. The attachment/picture is downloaded via the internet and without the internet, it cannot be downloaded.

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try resetting your phone to its orig settings and try it again...

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Acc to us this is mms service issue .To recive or send picture messages u need to activate mms and take settings for the same from ur service provider then u will be able to downloads picture messages else ask ur service provider for more details regarding mmms .... Gizmo

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