Question about Whirlpool LTE5243D Top Load Stacked Washer/Dryer

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I have the whirlpool LTE5243DQ6 model stack 24in washer dryer. I use it little because it is my vacation home. The last wash I heard the off balance clunk and when I lifted the basket back even to balance it as usual it fell over again. I gather a strut is broke loose or whatever. I don't have a manual so don't know what I need to do. The serial no is MU0101104 and there is another no. DT/T-ELE-2406021-FM30

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One of the three suspension legs supporting the washer drum has broken. This model is prone to this. I had mine serviced before the warranty expired and the service guy showed me how to do it. Much the same as replacing a worn shock on a car, the front panel of the washer is held in place by two hex screws that can be accessed by 'popping' the top panel of the washer unit. Once the screws are removed, you can then access the whole unit by disconnecting the wiring loom and the internal water hoses. Sometimes if the suspension leg isn't broken, you can screw it in place and secure it with a screw. This is what the service guy did, but it came loose in a few months. There is a new kit that replaces the old suspension legs but I haven't ordered it so I can't comment.

Posted on Jun 08, 2010

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You may want to read this thread about this problem:
http://www.fixya.com/support/t1578111-lte5243dq6_tub_broken_loose

Posted on Jun 17, 2010

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Posted on Jan 02, 2017

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