Question about Acer Aspire 5735 Notebook

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My computer went bad. it was reformatted, and the

My computer went bad. it was reformatted, and the crystal eye was not included. What can I do

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You may not be able to find the driver for the Crystal Eye. Acer didn't really offer these drivers like they should have. If you don't use the webcam that much then you can just ignore the fact the the webcam driver isn't installed. You could contact ACER and they may help you with finding the correct driver. I would first go to ACER's website, jump thru the hoops the have and see if they offer a driver download for it. I wouldn't get my hopes up though. I've been to their site on several occasions looking for the Crystal Eye driver, and I've probably only found the correct driver once or twice. There's more than one version of their Crystal Eye Webcam, so finding the driver is a real head-ache. If you can't find it on their website, and if you can't get any help from their techs with it, then it would be easier to go out & buy a new USB webcam.

Posted on Jun 04, 2010

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I have an acer aspire 5535 with a crystal eye webcam. I had to reformat. afterwwords, I could'nt find a Icon or anything for the webcam so went to acer/support and dowloaded both drivers again now I have a...


You can right click on the icon and check it's properties.

It should link to the proper place in your program files. This is the path specified for my icon. You might actually be able to copy and paste this into your icon properties and see if it works.

Otherwise, you should open Program Files in your C: drive and look for the Crystal Eye folder that has been installed since you re-installed it from acer/support. Find the executable in the crystal eye webcam folder that does start your webcam properly, and then when you've found it, right click on it and specify that you want to make a shortcut to it. Then take the shortcut that appears and move it over to your desktop to replace the disconnected icon that isn't working.


Good luck,


Lyle

May 03, 2010 | Acer Aspire 5535-5050 Notebook

2 Answers

How do I activate my crystal eye on my acer


Hello delaney_asia,

If you don't have a crystal eye webcam shortcut on your desktop then do the following:

•Click Start (lower left-hand of screen)
•Select Run
•Copy and paste this in the Run window (include quotation marks):
"C:\Program Files\ACER Crystal Eye webcam\Acer Crystal Eye webcam.exe"
•Click ok

The Crystal Eye webcam will become activated


Have a great day,
martyshaw15

Oct 31, 2009 | Acer Aspire 5315 Notebook

1 Answer

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The first thing to check is if your webcam is working correctly. If you're running Windows XP, click on the "start" button, then click on "My Computer". Now double click on "Acer Crystal Eye Webcam". It should now show a screen with video from the webcam (probably of your face in front of the computer).

Jan 29, 2009 | Acer Aspire One PC Notebook

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If it isnt listed under hardware then something may have happened to cause the computer to delete the file "virus protection or firewall" and it may be that your computer just isnt reconizing the software anymore. if you have an installation disk try to use it and reinstall the stuff and go from there.

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I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!

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1 Answer

Acer Crystal Eye Web Cam


This is a common problem for Acer models using Crystal Eye. Delete the web cam from Add or remove programs. Delete all pictures from My Documents. Reinstall Bison Web cam driver. Will work!!!

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