Question about Acer Aspire 5315 Notebook
My DVD Drive is not functioning, how can I get it fixed?
Hi. I think you could try updating the drivers for your DVD drive or by deleting the upper and lower filters on the registry so that we could verify if this a hardware or software issue. follow this instruction on deleting the upper and lower filters on the registry:
Note: The User Account Control window may appear. If so, click Continue. The Registry Editor window appears.
Posted on Jun 04, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
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Click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
If this does not fix the problem you might try
you might have to physically unplug the leads for this cd-rom then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd drive including electrical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
if this does not fix the problem it might be a registry problem
Close all open programs
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps you
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