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My CD Rom is not functioning

My DVD Drive is not functioning, how can I get it fixed?

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Hi. I think you could try updating the drivers for your DVD drive or by deleting the upper and lower filters on the registry so that we could verify if this a hardware or software issue. follow this instruction on deleting the upper and lower filters on the registry:

  1. Click the Start button and click in the Start Search boxMy CD Rom is not functioning - 2_bing.gif.
  2. Type regedit, and then press the <Enter> key.
    Note: The User Account Control window may appear. If so, click Continue. The Registry2_bing.gif Editor window appears.
  3. Click the arrow next to HKEY_LOCAL_MACHINE.
  4. Click the arrow next to SYSTEM.
  5. Click the arrow next to CurrentControlSet.
  6. Click the arrow next to Control.
  7. Click the arrow next to Class.
  8. Click {4D36E965-E325-11CE-BFC1-08002BE10318}.
  9. In the right-hand pane of the window, click UpperFilters.
  10. Click Edit on the menu bar.
  11. Click Delete. The Confirm Value Delete window appears.
  12. Click Yes.
  13. In the right-hand pane of the window, click LowerFilters.
  14. Click Edit on the menu bar.
  15. Click Delete. The Confirm Value Delete window appears.
  16. Click Yes.
  17. Click File, and then click Exit.
  18. Click the Start button.
  19. Click the arrow to the right of the lock icon.
  20. Select Restart.
If this doesnt fix the issue this might be a already a hardware issue and consider replacing your Optical Drive. Hope this helps

Posted on Jun 04, 2010

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Posted on Jan 02, 2017

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Thanks for the details you have mentioned. The steps you have taken are correct and if the System/ hardware is ok, it should boot from CD Drive. Whenever i have faced such an issue, i always started afresh to check each hardware (CD, DVD, ROM, Hard Disk, Cables, Connections etc) and most of the times the issue was optical drive or CD/DVDs.

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