Question about Whirlpool Calypso GVW9959K Top Load Washer

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Whirlpool calypso washer black streaks

Is anybody else having a problem with black/brown streaks and/or oil spots showing up on their clothing after washing? I had a repair man out and he couldn't find anything wrong. He said there's no transmission to get oil on clothes but they are there - mostly ruining my whites of course. I should have gottem more than 5 years out of a machine!

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  • rcarr Apr 19, 2008

    I've noticed small black pieces of material (could be rubber) all over clothes after the spin cycle. Washer is six years old.

  • Anonymous Apr 24, 2008

    I have the same problem. The Calypso ruined countless dress shirts when the collars or arms get sucked down into the space between the basket and the wash plate. There is a rubber seal that appears to be permanently attached to the bottom of the wash plate (replaced agitator on standard washing machine) that appears to have shrunk and has left a gap between teh tub and wash plate. It took a few incidents to figure this out. I have some very nice dress shirts (white of course) with brown burn marks from being stuck between the stationary tub and the moving base plate. I also ruined a 1200 thread count set of sheets ($250, thanks Whirlpool). I have to get this repaired and frankly am considering a standard non-Whirlpool washer. I used to swear by them, now I swear at them. Anyone know of a reputable repair shop? Should I go to Sears? Should I trash the washer and get one with a standard agitator? This Calypso system is no revolution in technology as it was touted. I believe my old $300 washer was better and it was over 14 years old when it quit.

  • Garden Mamma Apr 28, 2008

    I have started getting black streaks on my husbands work shirts that are light in color. Anything that I wash that is work related clothing gets the black streaks on them. None of my everyday white clothes have them. We are looking into purchasing a new washer and dryer next year. And the dryer is very noisey. We have had both of them for 5 years now. I wish I had never purchased them.

  • Anonymous May 01, 2008

    I'm having the same problem. I have ruined two expensive sets of white 1000 count sheets and several white clothing items. Today, I just ruined a new white jacket of my husbands that was $100!!!! It doesn't do it to my towels. Just clothing and sheets.


    Has anyone tried the solution of the old towel and vinegar? I wonder if it works?

  • momlaughter May 04, 2008

    black marks have ruined all my clothes

  • Anonymous Jun 07, 2008

    we've hadthe same problem with what appears to be grease marks on the clothes. type of clothoing doesn'ty matter. We've tried multiple cleaning methods including scrubbing under the agitator and under the lip at the top.

  • arog Jun 23, 2008

    Not only am I having black streaks, it actually ate on of my sons football uniform shirts. After much searching and cursing we were able to pull it out with needle nose pliers. The black streaks are all over my light clothes. I have found that if you turn all of the light colored clothes wrong side out to wash the marks are not as noticable. That doesn't work on towels or sheets. If there is something I know I don't want ruined I go to the cleaners or take it to the neighbors. I have not liked this set since I got it. I have found no solutions to stop this problem. I have tried smaller loads, larger loads. Nothing seeems to make a difference.

  • Anonymous Jun 28, 2008

    I've had the same problem. I disassembled the machine and cleaned the wash basin, but the black/gray streaks still show up. Countless items of clothing are effectively ruined. I think it's time to find a replacement and swear off all Kenmore and Whirlpool appliances for good.

  • charteris5 Aug 03, 2008

    when I wash sheets or really thin fabrics I am getting black streaks that do not come out.... loooks like grease... i have always used only he detergents.

  • Anonymous Aug 08, 2008

    Not only do I sometimes get the black streaks, my clothes usually smell bad. I cannot find the answer? I also only use HE detergent. I also get a film on the clothes and they are usually not clean. Washing on HANDWASH is a joke. The clothes do NOT get clean. We spend alot of money on this machine and I have been very disappointed. I wish I would have checked this website before buying my machine. I tell everyone of the problems so they don't make the same mistake.!!

  • Anonymous Nov 17, 2008

    My washer was top of the line when we bought it 6 years ago. All it does is leave black grease stains....Sears or Whirlpool refuses to help us and know that is a common problem. There was a lawsuit and I was not notified and now, I am out my washer, no one to help, and no compensation for false advertising. We will never go back to Sears or buy Whirlpool appliances again.

  • Anonymous Dec 16, 2008

    We also have the same problem although our spots are brown. I read all the postings before Sears came out...sure enough it was because of the fabric softener. We do not use it. Then he explained we have hard water that we soften, and that we may be using too much soap. Then he continued to show us the build up under the shaft. We decreased our soap use but we still occasionally get the streaks. I run a gallon of white vinegar and hot water through an empty cycle about every three weeks. It seems to decrease the amount of streaks appearing!

  • lgl172 Dec 21, 2008

       I have all the same problems, I paid a lot for this machine, and I loved it at first because it was not beating up my clothes. Then all of a sudden I started to notice stains, weird spots and now I have this horrible nasty goo on my clothing. It looks like my clothes were rolled in mud and in the lint from the dryer! Its just nasty! I have done every cleaning technique I know how to do. My washer has literally ruined my bedsheets, towels and some very nice jeans, and shirts. Its like it took a vacation and crapped out. Im furious! 

  • bennyandsara Jan 04, 2009

    We have been getting the black streaks for about 1.5 years. At first, cleaning out the dispensing tray for bleach and water collecting in the tray helped, but it still does it once every 4-5 loads. I will try taking the agitator apart and replacing the gasket around the perimeter of the agitator. If anything helps, I'll post the results...

  • rcgsltx Jan 05, 2009

    I've had a problem with reddish brown streaks from the Calypso washer or dryer for at least 4 years. Didn't call Sears repair because I didn't want a run around and didn't want to have to pay for something the repairman might not fix right. Also have a problem with bleach leaking out of the bleach dispenser on the load following whites. Have ruined a lot of clothes with this set. I spent nearly $2000 on this set and have had nothing but aggravation with it. I have a Kenmore washer and dryer that is 20 years old at my cabin. Never had a problem with that set at all. I won't buy from Sears again though.

  • smcbain Jan 08, 2009

    Our set is almost 4 years old.



    1) We started noticing about a year ago that the dark, especially black, clothing came out of the wash cycle with a gooey mess on them. We switched to using Woolite For Dark Clothing. That seemed to help for awhile. Have done a few loads today, and have NOT used any liquid fabric softner, and still have encountered the problem.



    2) Last night I thought I figured out what was going on.(Before I decided to see if anything like this website existed). Tried cleaning the top area of the washer under the big rubber gasket. That is where the water comes in. There was some build up of dirt there, but not enough to make the mess that resulted. Before doing this, I did a load of wash, whites, and there was big pieces of lint all over the clothes, and tons of small messy particles. They almost looked like chocolate, and smeared like it.



    3) We sometimes get the dark streaks on clothing.



    4) Seems like we spent a bunch of $$ on ****.



    My next set will be just an economy regular machine. Then if I have problems, I won't feel so bad for spending so much money.



    Will try the solutions I've read on here.



    a) try an old towel and vinegar on hot

    b) take the ****** apart and try cleaning it

  • mamorini Apr 28, 2009

    I also have this problem and can't seem to fix it...I became so upset with sears and this machine that I purchased a contract with another company for repair services because this machine was costing me a fortune, however this condition is not covered under my contract because it is not mechanical. My pump (which is covered) on this machine has been replaced 3 times! What garbage they sold us!

  • beckster53 Mar 17, 2010

    I have owned this machine since '02. I have noticed dark stains occasionally, but always thought it must have been me, putting something dark in the machine, or not cleaning the drum out, etc. (of course I am a woman and think it's my fault)
    Before this latest load, I cleaned the entire machine inside and out, had all whites, all items were ok to use bleach, I pretreated with shout etc., and so I used bleach, you should have seen the marks on the white shirts and tee shirts.
    We bought at Lowes, and we actually bought the extended warranty, and of course, it is worthless, the warranty only is good for machines with transmissions. This unit does not have a transmission.
    My husband is furious, these are his clothes that are being ruined and costing us money, is on his way to Lowes to see what they will do, if anything. I think they should at least refund the cost of our extended warranty.
    We paid $999.00 for this machine and will probably have to dump it to buy another one. Any suggestions?

  • lmedecke
    lmedecke Jan 30, 2013

    I agree. Even when Sears replaced six parts last week, including the control board two time, the washer is still putting grey on the clothes. i wish there was a classs action suit against the manufacturer or Whirlpool. I am afraid to wash any other clothes. It just ruined new dish cloths which had never been washed before now and a nightgown which used to be mint green. The lawsuit only applies to those who have paid out money. However, i have a warranty agreement with Sears. I don't know if i ever want to buy another stainless steel washer in case it is the problem. They don't know what is causing it.

  • Alicia Schanie
    Alicia Schanie Oct 23, 2013

    My washer is not even 2 years old and I have the same black/brown streaks that look like oil stains. Mine is a Frigidaire Washer/Dryer Combo Model GLGH1642FS5

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To all that are having a problem with these calypso washers... if you have paid for a repair then you need to check out the lawsuit... calypsosettlement.com and see if it applies to you.
but if you are getting a mark or a residue on your clothes, then look at the inner wash plate gasket, where it meets with the outer stainless steel tub. if there is a gap between the gasket and the tub then thats where the marks are coming from.
it happens alot and thats not covered by the settlement, but its not too bad to replace the inner wash plate. you need to remove the cabinet, then the tub cover and the innerwash plate dome. then 6 screws and the cover will come off.
replacing the inner wash plate will solve the stains and get you a few more years of use until you have to buy a new washer as more items may fail.

Posted on Jan 06, 2009

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I am also finding black or brown streaks on clothing. Of course, I don't see it until the items come out of the dryer. The tech came out to fix the constant squeaking and when I showed him the marks, he explained that it was the gasket around the drum on the dryer. He did a quick clean up and I've not seen the marks since.

Posted on Dec 19, 2008

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Over the past year black marks have ruined more than a 1000 dollars worth of clothes and sheets. the repair man said it is my fault because i did not use he detergent.bull....i think it is a defect with calypso and we should get compinsation for this, we all need to get together and do something. i called whirlpol and was told that there was nothing they could do for me. my washer is also between 5 and 6 years old and cost 1000 dollars.scrappypuf@aol.com write me

Posted on May 04, 2008

  • lmedecke
    lmedecke Jan 30, 2013

    i would also like to know if there is an answer to this TERRIBLE AND WORST WASHER OF ALL TIME!

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This can be caused by dmamaged heating core.
Try washing with one old towel and vinegar. That most of the time will help remove the gunk out of the machine. Make sure it is a HOT wash

Posted on Apr 20, 2008

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Just had the same problem tore machine all apart, couldn't find anything wrong suspect it was a build up of all the liquid fabric softener(don't use it). Cleaned it all up we'll see how it works.

Posted on Aug 14, 2008

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