Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

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WILL NOT PRINT CODE E000002-0000

WILL NOT PRINT CODE E000002-0000

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Hi there,
this means that there abnormal readings of temperature in fixing assy.

To get rid of the error you can do two things:

First:

Press * ( add. function key )
press 2
press 8
Press *

This will allow you to enter service mode.

Choose COPIER

Under FUNCTION tab, choose CLEAR and choose ERR

This will clear E002 error.
Turn off and on.

If it works, that means that because of i.e. blocked vent cover, or too much of a/c,... had influence on temperature readings in fix. assy.

If that doesnt help, you need to replace fixing film assy.

Hope that helped

Posted on Jul 08, 2010

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Posted on Jan 02, 2017

canontech
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SOURCE: error code E000002-0000

Get in the service mode *28* and there under function, clear, err.

If not replace the fixing film unit

Posted on Mar 03, 2010

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