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Computer cd drive doesn't work

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  • William Rodriguez
    William Rodriguez May 11, 2010

    Please provide more information on what behavior the drive is exhibiting which leads you to believe it does not work.

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  • 293 Answers

New computer or old?

Posted on Apr 09, 2008

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Cd drive in my acer aspire x1700 doesn't open


You are going to need a paper clip. Look fo a small hole next to the switch. straighten the paper clip and put it in the hole in the center. carefully push to activate the mechansium to open the door. Then you can troubleshoot the door. Turn off the computer then pull the power cord from it. Open the computer case find the power cable to the cdrom/dvdcdrw and push it in to make sure you have good connection. If it still doesn't work after this then you can get a new drive for less than $30.00 (usd)

Hope this helps,
Terry

Nov 16, 2012 | Acer Aspire Pc Minitower X1700

1 Answer

My dvd drive doesn't work


If it happens for only one particular disk:
Bring that disk to a game store like Gamestop or Rock30 Games and have them professionally clean the disk for a couple bucks.

If it happens for all disks:
Clean the cd/dvd with a laser lens cleaning kit. If that doesn't fix it then the cd/dvd drive will need to be replaced.

Jul 31, 2012 | Acer Aspire 5738Z Drivers Recovery Restore...

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Download cd driver for a gateway nv54 laptop


Your operating system shouldn't need a new driver for that. CD drives are recognized configured automatically. You can try cleaning the laser lens on the CD Drive with a CD/DVD laser lens cleaning kit. If that doesn't work then you'll need to replace the drive.

Jun 23, 2012 | Computers & Internet

1 Answer

CD Driver doesn't work.


most CD drives have a provision for emergency eject. a tiny hole in front where you can insert a pin of needle size then push it until the cd comes out. otherwise, after that, simply replace cd drive.
regards

May 02, 2012 | Apple iMac 24"/2.66GHz Intel Core 2...

1 Answer

Hello trying to upgrade my HCT HBR-1000BP Blu-ray Player firmware and can not figure out how. No support on HCT website. Would be thankful for any help


Where are you having a problem? I found directions on: http://hcthk.com/mall/s02.php . There were two links, one with directions and one with an arrow for downloading the needed file.

The firmware is in a zip file. First extract the files from the compressed archived. (For a Windows OS, right click on the folder and select Extract All.) If needed, open the new uncompressed folder and put a blank CD-R or CD-RW in your optical burner drive. Burn the two files from the extracted folder to the CD (drag and drop will work for any version of Windows (XP-7).) Do not include the folder, just the files. Then finalize the disc (close the session). If you are asked to format the disc, choose a mastered burn (single-session). In Windows Explorer, you can do this by right-clicking on the optical drive in Computer (My Computer) or from the menu for the drive when you double-click on it. (Alternatively, if you have your system set to finalize on eject, then choose Eject. This setting is in the drive's Properties (the Recording tab).)

Eject the disc from your computer and turn on the HBR-1000BP. Place the CD that you burned in the player. When the disc is recognized, press Play. If that doesn't work, try entering the System Menu and choosing System Update with your remote. Do not power down the unit during the update; a power failure during the update might leave you with an unusable player.

If this doesn't work, check if the Blu-ray Player reads any CDs. If it doesn't, try cleaning the laser lens with a CD/DVD lens cleaner. Then try again. The Blu-ray uses a different laser. If no disc works and the lens cleaner doesn't help, the CD/DVD laser has a tracking (alignment) issue or another problem. You'll need to get the optical drive in the HBR-1000BP replaced or fixed.

If it does read a different CD, then check if your optical disc burned and was finalized correctly. Can another optical drive read it? Try burning the files to CD on another optical drive. (If you are using an external optical drive burner, make sure that the computer is not running on battery power. Plug the external drive into two USB ports if it isn't self-powered.)

I hope this helps.

Cindy Wells

Mar 31, 2012 | Televison & Video

1 Answer

L305D-S5930 dvd wont burn documents to a dvd disc


You need a program, like nero.
if that doesn't work then put a DVD in the drive & see if the computer picks it up in the my computer.
the first thing that goes in a CD/DVD-RW drive is the DVD heads, thats if your drive is a CD/DVD-RW.
Have a look on the front of the drive tray, if it say CD-RW DVD ROM then it doesn't burn DVD's it only plays them.

Jan 30, 2012 | Toshiba Computers & Internet

1 Answer

Can't find CD icon is missing from one computer


Windows Key-E will bring up windows explorer which should show your list of available drives.
If this doesn't show your CD drive then try removing CD from drive. Does the disc tray open? If so then reboot system without disc and try the above method to find cd-drive.
If this doesn't work you may need to involve more hands on trouble-shooting.
Thanks


Jul 22, 2011 | Staples 2x1 USB Peripheral Switch

2 Answers

Cd stuck on cd drive in Dell


If the Cd drive is not ejecting, try going into My Computer, and right clicking the Drive and selecting "Eject". If that doesn't work, then take a paper clip (or any other piece of wire that small, which does not have a sharp end) and examine your CD/DVD drive. There should be a little paperclip sized hole, this is usually next to the Eject button. Slowly push the paperclip into the hole, until you feel that you have pressed something, and then remove it. The drive should eject. This should work regardless of whether the computer is on or off.

Jul 05, 2011 | Dell XPS One PC Desktop

2 Answers

CD player will not work


Try a different CD. iIf the computer doesn't recognize it at all, listen for the drive to spin and look for a blinking light on the CD tray. These signs do not necessarily mean the CD drive isn't broken. I would find the model number of your laptop and do a search on eBay for a replacement CD drive. These are very easy to switch out. If the new one works, then you're set. If it doesn't work, there may be an issue with your motherboard.

May 07, 2011 | Toshiba Satellite Pro L300 Notebook

1 Answer

CD driver do not read any file


Hi there,

Does it recognize any cd you put in the drive or is it only one cd it doesn't recognize?

Please check if the cd drive is recognized by your computer:

Click Start go to My Computer (XP) / Computer (Vista/Win 7)
and check if you can see the drive. (if it's not there you may have to reseat the drive to make sure that the cables connecting it to motherboard are tight)

check the status in the Device Manager:

On your Keyboard press and hold the Windows Key then press the letter R
once the Run box comes up type in devmgmt.msc and the device manager should appear.

On the device manager look for the cd / dvd drive see wether it has an exclamation point a red x mark or a down arrow or it looks normal.

if it has a yellow exclamation point press and hold the windows logo then the letter R again and type regedit:

On regedit go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and the delete the upper and lower filters. Close Regedit and restart the computer.

if it has a red x mark right click on the cd drive in the drive in the device manager and the choose uninstall and restart the computer.

If it has a down arrow right click on the drive and click Enable.

If the above steps doesn't work or if it doesn't recognize all types of media you put in it, that might mean that your cd drive is busted and it needs to be replaced.


Hope you find this helpful!


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