Question about HP Photosmart 2575 All-In-One Printer, Scanner, Copier

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It say's clear paper jam and something about the senor and it will not print the photo's

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Hi. I would suggest cleaning your printer on the inside and removing any blockage from rollers or look for any peace of paper that's clogging any device inside your printer. Also try pressing all the sensors inside to check if they are not stuck or something. Hope this helps

Posted on Jun 04, 2010

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Posted on Jan 02, 2017

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I am positive there is no paper jam with my printer (Z2420) but message of paper jam still appears and it won't let me clear it.


Sometimes a very small piece of paper can still be in the printer paper path after clearing a jam especially if the paper tears while removing the jam. The piece of paper may be too small to notice. Try blowing out the paper area with compressed air. Other causes could be the thickness of paper you are trying to print on, ie photo paper, thicker bond paper. Make sure the print settings match the paper thickness. I have a Lexmark laser printer, and I will get feed problems if the settings are not set for the correct paper type.

I hope this helps.

Alex

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It's the top rollers, the paper is too slick to get through them. I'm using HP photo paper, in an HP printer. It needs to do a 180, but gets jammed right where it prints, so the paper never makes it to the ink. It's an engineering problem by HP. I suggest putting a rough surface on the top edge of the photo paper, something removable but rough enough for the printer to pull the photo paper through.

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This is a common issue if you are using generic or remanufactured toner cartridges. However, if you are using authentic Samsung cartridges, then check that the paper size is correctly defined in the application you are printing from (i.e. Word, Excel, etc.). If both issues are ok, then my last guide is to take the unit to an Authorized Service Center and have the paper path senors replaced.

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