Question about Compaq Evo N610C Notebook

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Ive got viruses and cant get them to go with antivirus software

I need to reboot my laptop ive been trying for hours and still don't know how to do it can you help??

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Antivirus wont turn on in settings


Is your Anti Virus Up-To-Date? Will it update? Depending on the Brand of software(you didn't post), Anti Virus, that's installed. The windows Security Center may not recognize it. Open Security Center and change Notification of Anti Virus. First make sure it hasn't been compromised, if you are infected the infected file will shut down your Anti Virus. Use this freeware program to verify a clean system , MALWAREBYTES: http://www.filehippo.com/download_malwarebytes_anti_malware/ In the install, UNCHECK the Trial Pro version, you want the freeware version, Run a FULL scan, delete ALL results, reboot. Depending on the size of your HDD, it may take hours. Post results and your Anti Virus Software Manufacturer.

May 29, 2013 | Dell Inspiron Computers & Internet

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I can't reboot my laptop after installing the antivirus.i had clicked reboot later before this but when i'm installing again, it just stated installing almost completed but i have waiting for


Boot to safe mode with networking, download the Kaspersky Removal Tool at : http://support.kaspersky.com/1464, remove Kaspersky, reboot and reinstall. Question, What Antivirus did you have originally? Did you use the Anti Virus Removal Tool to remove it before installing Kaspersky? Most Anti Virus use a Removal Tool, obtained from the makers website. It's advised to remove Anti Virus completely with the Removal Tool before installing another.

Jan 25, 2013 | Dell Inspiron Computers & Internet

1 Answer

Viglen easynote laptop constantly rebooting


This could be due to the system overheating. Is it running hot?
Could be a virus, do you have an antivirus program? If so try booting the system to safe mode (Press F8 repeatedly on startup and choose safe mode at the options screen) and run the antivirus software. If it is a virus the antivirus should get rid of it.
If it's not a virus and it is a system fault, I would be inclined to return it to the seller.

Mar 28, 2012 | Computers & Internet

1 Answer

Slow speed


If you do not have sufficient anti virus / spyware software then you most likely have a virus.
Clarify with what antivirus you have installed if any...
If you don't have any then I would suggest buying one of the following
Bit Defender Internet Security or Antivirus Pro http://www.bitdefender.com/2011/en/internetsecurity2011/?gclid=CLjrkuuU-6kCFQQCbAodJX-fZg
Webroot Internet Security or Antivirus with spysweeper http://www.webroot.com/En_US/consumer.html
or Kaspersky Internet Security http://usa.kaspersky.com/store/all-products?c_id=GOO1673628
Once installed make sure to update the software and run a full scan If you are unable to update the software Reboot the computer and press F8 until you get a menu Select "Safemode with networking" You should now be able to update the software and run a full scan

Jul 12, 2011 | Acer Aspire One PC Notebook

2 Answers

I have a virus on my computer and i it wont let me access anything and i want to reboot it but i dont know how


try a hard shut down by holding power button down till computer shuts off. if this doesn't work unplug from power source and see if you can reboot. of can't reboot. may have problem with mother board. this then goes beyond my scope.

Apr 02, 2011 | Dell Inspiron 1545 Notebook

1 Answer

Av security


Reboot in SAFE MODE.
Launch your anti-virus, and run a scan.

Jul 11, 2010 | Microsoft Windows Vista Home Premium with...

1 Answer

My laptop is rebooting automatically


Try to start your computer in safe mode and uninstall your last installation of antivirus then try again. Make sure your computer is not set to automatically reboot after any updates or anything. These settings should be in your anti-virus software

Dec 30, 2008 | HP Hewlett Packard Compaq 6720s Laptop...

2 Answers

Antivirus 2009 is overpowering Google; cannot get into internet. HELP!!!


The following process will help you remove Antivirus 2009 from your system easily and safely.

Antivirus 2009 Manual Removal Process:
1. Click on the Start Menu button, then click on the Control Panel option, and then Double-click on the Add or Remove Programs icon.
2. Locate Antivirus 2009 and double-click on it to uninstall Antivirus 2009. Follow the screen step-by-step screen instructions to complete uninstallation of Antivirus 2009. Do not worry about this if you cannot find it in Add/Remove window. Simply skip to #5.
3. Restart the computer.
4. When it has completed uninstalling you can close Add or Remove Programs and your Control Panel.
5. Close all programs.
6. Search and delete the following infected entries in registry. If you do not know how to edit registry, click here to read more.
HKEY_LOCAL_MACHINE\SOFTWARE\Antivirus
HKEY_CURRENT_USER\Software\Antivirus
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\
“Antivirus” = “%ProgramFiles%\Antivirus 2009\Antvrs.exe”
7. Stop Antivirus 2009 process. If you do not know how to stop a running process, click here to read more.
8. Find and delete the following infected files from your system. Don’t worry if you don’t find these files. Just proceed to next step.
shlwapi.dll
wininet.dll
Antivirus 2009.lnk
av2009.exe
Antivirus2009.exe
If you do not know how to find it or having difficulties locating the file, click here to read more.
9. Rename the files that you found above to “foundbadfile1.dll” and “foundbadfile2.dll” (if you can not rename this file, then try to restart your computer in safe mode then try to rename this file.) If you don’t know how to start the computer in safe mode, click here to read more.
10. Go to C:\Program Files\ folder and delete the “Antivirus 2009′ folder (if you can’t delete it, reboot your computer to safe mode then delete the folder. Do not worry about it if you can’t find this folder.)
11. Click here to bookmark this page (you will need to comeback to this page after reboot)
(If you are using Firefox click on Ctrl+D on your keyboard to bookmark this page)
12. Restart your computer
13. Go to your computer and delete the “foundbadfile1.dll” and “foundbadfile2.dll” file
14. You have just removed Antivirus 2009 from your computer manually.

Remove Antivirus 2009 with SmitfraudFix:
SmitfraudFix is a free tool that S!Ri created to remove fake anti-spyware programs. It can be risky so we cannot guarantee the result. Please use it with reservations. We would never recommend to purchase anything unless it’s necessary. That’s why we produce this free removal process.
1. Download SmitfraudFix tool and save it to your desktop.
2. Restart your computer and boot into Safe Mode. If you don’t know how to start the computer in safe mode, click here to read more.
3. Double-click on the SmitfraudFix.exe icon then follow the screen instructions. Option #2 should be selected in this case.
4. When you are prompted with “Do you want to clean the registry ?”, simply answer “Y”.
5. Reboot.
6. You should have removed Antivirus 2009 from your computer. Sometimes it might take more than once to work properly. If SmitfraudFix removal tool does not work, which is in no-guarantee due to the nature of spyware, please refer to the manual removal steps above or purchase a legitimate removal tool if necessary.

Jul 07, 2008 | Computers & Internet

1 Answer

Worms


yes use kaspersky antivirus 7or higher version to delete any type of worms in ur system.it really works.having two antivurus is not recommended as it slows down ur system.if u find any type of that worms or virus present in c:\windows or c:\program files please don delete it , as it may make ur os unstable. so try restoring ur computer to earlier date

Jun 23, 2008 | Computers & Internet

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