Question about Microsoft Xbox Console

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I had updated my credit card info. n still xbox or microsoft wont accept it and the card is good

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Hi,

To resolve this problem, you will have to contact the Xbox Customer Support.

To contact the customer support by phone, click on this link. On the page which opens, you will find the Toll free number.

You can also send an email by clicking here

Hope this solves your problem. Thanks for using FixYa.

Posted on Jun 04, 2010

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1 Answer

Need to update my credit card info


I think you have to close the game and go to their website and change the credit card number there. Contact 'help' if you cannot figure out how to do that. They are good at responding to questions from users.

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This is a common problem. You might have too much money that has been unpaid for on your credit card. Microsoft can mess up sometimes and not collect your money when you pay for objects. Sign into your Xbox Live account on Xbox.com, and edit your credit card payments there.

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Xbox live


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