Question about Epson Stylus Photo 925 InkJet Printer

2 Answers

General error - see your printer Documentation for information about clearing the error.

General error message.

I stupidly loaded the wrong type of paper into the printer and grabbed it out from the rear of before i realized what i'd done now i get the general error messase that will not clear regardless of no paper being jammed or any other obstruction that i can see.

please help me if you can

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  • silverend Jun 22, 2008

    Hi thanks fir the tip But i did manage to yank all the paper out at the time so i know there is nothing stuck in the printer it just keeps give the general error message!

  • Lisadeangeli Aug 05, 2008

    I have the same problem. The printer makes a whiney noise when I turn it on and I get the same error message. I loaded the wrong type of paper into the printer and grabbed it out from the rear of before i realized what i'd done now i get the general error messase that will not clear regardless of no paper being jammed or any other obstruction that i can see.

  • Anonymous Mar 04, 2009

    general erro!!! waht can i do?pls help me..tnx

  • kuga08 Mar 04, 2009

    General Error!!!
    What can i do?
    Pls. help me..tnx


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2 Answers

I solved the problem .. during the ignition printer I inserted a sheet of paper in the printer (side cartridge) while the rollers running. the printer has expelled the sheet and the problem is solved

Posted on Jun 12, 2008

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I have the same problem. The printer makes a whiney noise when I turn it on and I get the same error message. I loaded the wrong type of paper into the printer and grabbed it out from the rear of before i realized what i'd done now i get the general error messase that will not clear regardless of no paper being jammed or any other obstruction that i can see.

Posted on Mar 22, 2009

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1 Answer

How do I clear the general message: See your printer documentation for information about clearing the error?


Give this a try
***Manually clear the print queue***
1) Open the "Services" panel. The easiest way to do this is click "Start" and type "Services.msc" (no quotes) in the search box.
2) Scroll down the list of services to find and select "Print Spooler". Click "Stop" in the left panel.
3) Open Windows Explorer ("Computer" in the Start menu). Navigate to the spooler directory (typically "C:\Windows\System32\spool\PRINTERS") .
4) Delete the files in the directory.
5) Go back to the Services panel and click "Start".

Dec 13, 2015 | Epson Stylus Photo 925 InkJet Printer

2 Answers

Epson cx3200 printer has printing problem


Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge.
The indicated cartridge is not installed or it is installed incorrectly. Color or black ink out - - >
Press the Color Copy button to begin replacing the ink cartridge.
The indicated cartridge is out of ink Ink cartridge error - - >
Press the Color Copy button to begin replacing the ink cartridge.
There is something wrong with the ink cartridge. Paper jam or misfeed - - >
Press the Color Copy button and clear the paper jam by hand if necessary.
Paper is jammed. Press the Color Copy button to clear the jam.
See the User's Guide for more troubleshooting tips.
Paper out - - >
Load paper in the sheet feeder and press the Color Copy button.
Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing. Scanner unit open - - >
Close the scanner unit.
Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place. Scanner error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200, then press it again to turn it back on. If the message still appears, contact your dealer or EPSON.

Mar 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Replaced ink cartridges in epson stylus photo 300 error message (general error see your printer documentation about clearing problem)


general error normally comes if the printer carriage movement is obstructed
try doing the following
1 switch off the printer and switch on after some time and see that the head carriage moves properly or not if not than
2 look for obstruction in the carriage path
3 the cartiages installed might not be seated properly try reinstalling them

Jul 14, 2011 | Epson Office Equipment & Supplies

1 Answer

The sgreen says general error, see your printer documentation for information about clearing the error.......of course I can't find the manual


Everything you need; manuals, drivers and interactive guide can be found here:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=26322&infoType=Overview


Below are two possible soultions for a General Error:

1. When a General error message appears in the display on your printer's control panel, the print head may not be able to move because of some obstruction. Follow these steps:

  1. Turn the printer off.
  2. Open the printer's cover.
  3. Gently remove any jammed paper or other obstructions from the paper path.
  4. Close the cover and turn the printer back on.
alert_note.gif Note: If you can't remove the paper or foreign object yourself, do not use force and do not disassemble the printer.

2. When a General error message appears in the display on your printer's control panel, the print head may not be able to move back and forth freely.

If your printer's ink cartridge cover is not completely closed, the print head may have trouble moving back and forth. Follow these steps:

Turn off the printer.
  1. Open the printer's cover.
  2. Press the ink cartridge cover to make sure it is completely closed.
  3. Close the cover and turn the printer back on.
Before considering other options you might to try unplugging the printer from the power supply; give it 5 - 10 minutes before plugging back in and restarting.

Hopefully this will help resolve the problem. :)

Dec 09, 2010 | Epson Stylus Photo R300 InkJet Printer

1 Answer

Error Message for Epson 300


general error 
see your printer 
ducumenation for information about clearing the error

Jun 16, 2009 | Epson Stylus Photo R300 InkJet Printer

2 Answers

The led screen shows genera error


you need to reset your printer try doing this
  • Press and hold “Stop”, “Maintenance”, and “Power” buttons for about 10 seconds. A message will come on the screen saying counter is reset and to turn the printer off. The R200 and others don’t have a screen so just wait until the 10 seconds is up.
  • Turn the printer off, unplug the power cord. Wait about 1 minute and power the printer back up. The counter will be reset. That’s all there is to the reset procedure.

Nov 24, 2008 | Epson Stylus Photo R300 InkJet Printer

5 Answers

Epson R300 "GENERAL ERROR SEE YOUR PRINTER DOCUMENTATION FOR INFORMATION ABOUT CLEARING THE ERROR".


in my r300 epson printer general error appear . How can i remove or clear this error from my printer lcd

Feb 01, 2008 | Epson Stylus Photo R300 InkJet Printer

2 Answers

Epson stylus r300 priner


when i thurn printer on it says general error see your printer documentation for information about clearing the error

Dec 22, 2007 | Epson Stylus Photo R300 InkJet Printer

3 Answers

Epson r300 printer


step1..............switch on
step2............press+hold stop,ink,power buttons untill printer switches self of
step3............switch back on and problems should have gone

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