Hello, My problem comes from scanning & copy printing only, not from any printing from PC. A thin line appears in the print copy at the same position of every and any print while scanning and printing. However there is no unwanted mark whtsoever while printing direct from PC. Also, any scanned image when viewed in the monitor the same line additionally appears. The line is in the transverse direction of the scanner light movement. Problem is indicative of the scanner section troubleshooting. Please help me in getting rid of the line mark from scanning.
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Yes, this machine has what the call a scanning glass.Its the small thin glass where the paper goes down through the doc feed.its on this glass. A real close visual or take a clean piece of paper. Wad it up a and clean glass with that paper. It works. But if you don't have a line when you print or from the platin.(glass,main).its on that reader glass.
Hi, When the paper is fed through Automatic Document Feeder
(ADF) it is scanned before copy or fax. The scanner is fixed type and is
located just below the ADF. The
lines are due to dirty scanner mirror. The printer/ scanner design is
based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by
pulling it up from front - the area from where the paper to scan comes
out). Look out for the horizontal
mirror and use a soft, damp, lint-free cloth to gently clean the
scanner mirror, rollers etc. and enjoy clear scanning and copying! For example see the below picture: -
for any tron pieces of paper dirt etc.DONT USE PAPER, CHEMICALS OR ANY ABRASIVE
CLOTH as it may damage the parts.
Hope it helps! Good Luck! Thanks for using Fixya! CreativeTECH
Clean all your glass including the thin strip on the left side that handles scanning for the doc feeder. Run copies both off the glass and the doc feeder. If the line is still there then take off the glass, dust the inside scan cavity and dust your 3 mirrors with a new, lint free rag. Make sure your glass is completely clean before you put it back on.
Only when copying? What about printing? There are a couple possible causes. The easy one to check for is to make a copy by laying your original on the glass. Now make the same copy using the automatic feeder on top. If the feeder copy has the lines but the glass copy does not then the problem is coming from the ADF scanner glass which is the thin strip of glass that is just to the right of the large main glass. If so then just clean the strip of glass with a soft cloth and some glass cleaner. Note that sometimes the stuff that might be stuck to the glass is hard to get off. If BOTH the ADF copy and the main glass copy have the lines then most likely the lines are coming from the drum unit. If you have the copier hooked up for use as a PC printer then does the print from the computer have the lines as well? Then it most definately is coming from the drum unit and you would need to replace it. If the PC prints are clean then the drum is not the cause.
Good Luck and Thank You for using Fixya.
the problem is with the smaller glass on the left.
Lift the top and look at the small glass on the left, is there a dot, whiteout, dirt etc... on there? that is what's making your lines. clean with alcohol or mild cleanser.