Question about HP DeskJet 5652 InkJet Printer

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Getting message Top Drawer Open-will not print

Getting message Top Drawer Open - the device cannot print because the top cover is open. Close the top drawer or cancel printing.
But cover does not appear to be open!

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  • 241 Answers

The sensor that allows the printer to know when the drawer is open or closed could be broken. You may need to have your printer looked at by a technician or if you can locate the sensor either remove it or see if it has come out of place.

Posted on Jun 04, 2010

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Posted on Jan 02, 2017

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The CD drawer on a JVC EL-E3 CD Player fails to open/close. The CD fails to play when I physically close the drawer. The drawer does not close completely and needs an extra push to close it.


Sounds like the alignment is off. By physically pushing the drawer.
There is a motor on the side of the drawer that should control the drawer by pushing a piece of plastic back and forth. This piece can shift if pressed to hard. In the back of the drawer are the rods that control the top to drop. These need to be aligned with the side motor.

Jan 07, 2015 | JVC Audio Players & Recorders

1 Answer

Disassemble


If you get this error:

Top Cover Open. The device cannot print because the top cover is open. Close the top cover and press continue, or cancel the printing.


then follow this guide:
HP Support document HP Support Center

Apr 06, 2012 | HP DeskJet 6840 InkJet Printer

1 Answer

I cannot copy or scan message #1203 keeps coming up


The 1203 error message indicates either a communication problem between one of your cartridges and the printer or a short in one of the cartridges. Follow the steps below to fix the problem:
  1. Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on. Did the error message return? Yes: Continue to step 2. No: Print a test page. If the test page prints, the error is resolved.
  2. Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
  3. Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the All-In-One (AIO) on. Did the error message return? Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark. No: Continue to Step 4.
  4. Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
  5. Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on. Did the error message return? Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 4 and 5. If you have already tried cleaning the contacts, continue to Defective Cartridge Test. No: Continue to step 6.
  6. Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
  7. Insert the black cartridge. Close the top cover, reinsert the power supply and power the AIO on. Did the error message return? Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, skip to Defective Cartridge Test. No: Print a test page. If the test page prints, the error is resolved.
Source: 1203 Error Message on the Lexmark 4200 Series All-In-One

Jun 23, 2011 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

When I try to print, I get the error: Top Cover Open: The printer cannot print because the top cover is open. How do I fix this?


Hi cduckyquack ,

  • All you need to do is close the printer cover if it's open , once it's closed you should be able to print correctly without any warning messages.
  • If the cover is closed and still you are getting the same message , then it might be a problem with the censor switch which indicates to the printer whether or not the cover is open, so if the switch / sense has gone faulty then you need to repair it.
  • Sometimes just because of dust the printer does not sense the cover being closed and it results in the error message that you have described.
  • Hope this helps ...) your feedback would be appreciated.

Jun 02, 2011 | HP DesignJet 1050c plus InkJet Printer

1 Answer

I recently replaced the magenta cartridge in my HP 3210 Photosmart printer because the light indicated it needed to be replaced. However, the printer still won't print, and the message still says that I...


Hi,
If you turned the machine off and replaced the cartridge, you can get this error.

Could you try the following procedure below please to clear the error, thanks.
  1. Turn on the unit.
  2. Open the top cover to access the print cartridges.
  3. Remove the new cartridge that is causing the message.
  4. Reinsert the cartridge and close the cover. The following message will appear on the front panel: "Press 1 for new cartridge or press 2 for a used cartridge."
  5. Press the 1 on the numeric keypad of the HP product.
If the message, press 1 for new cartridge or press 2 for a used cartridge, "does not appear after removing and reinstalling the new cartridge, and the low ink warning message still displays,

follow the steps below:
  1. Turn on the unit.
  2. Open the top cover to access the ink cartridges.
  3. After the cartridges stop moving, unplug the power cord.
  4. Remove both cartridges and close the top cover.
  5. Plug the power back in. The unit will reinitialize and a message will appear to insert the cartridges.
  6. Open the top cover and reinsert the ink cartridges. Close the top cover. The message,
  7. Press 1 for new cartridge or press 2 for a used cartridge," should appear.
Hope this helps
Regards.

Apr 18, 2009 | HP Photosmart 3310 Printer

1 Answer

Message says cartridge error 1203 and it wont


Step Action 1 Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.

2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4.

4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, and then repeat steps 4 and 5 of this procedure. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Continue to step 6.
6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
7 Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Print a test page. If the test page prints, the error is resolved.

Feb 23, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Cartridge Error Message



Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.

2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4.

4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, and then repeat steps 4 and 5 of this procedure. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Continue to step 6.
6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
7 Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Print a test page. If the test page prints, the error is resolved.

Feb 16, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Top cover open error when printing


I had the same problem and fixed it by sticking the end of a pen (the writing part) in the hole on the right side when you open the top cover.

In other words if you open the top cover and look on the top cover you will see a tab that goes into a hole(the hole is next to the picture of the print cartridges). There is a hole with switch/tab(I don't know the proper terminology) on it that is activated when you close the top cover. If you stick the end of a pen in that hole it should activate something and the print cartridges will start to make noise and move around. You can then close the cover and it should close all the way.

You can then try to print a test page.

Good Luck

Dec 13, 2008 | HP DeskJet 5650 InkJet Printer

1 Answer

Hp deskjet5650


When closing the cover very slowly do you feel at the very bottom before it "closes" a slight resistance?You should have to push it down to finish the movement. Simply let the lid rest on your fingers and lower it into place, if there's no resistance just at dead bottom then the physical tab attached to the pegs of the cover may have broken off. The swich to "close lid" is probably internal by the lid joint.


Check to make sure the print carriage isn't snagged either. any little piece of anything can cause problems.
Good luck.

Sep 05, 2008 | HP DeskJet 5650 InkJet Printer

2 Answers

HP Deskjet 5150 - top cover open


I had the same problem, and the cause turned out to be the cover switch not being fully pushed in. On the underside right edge of the top cover, there's a little triangular protrusion that pushes down a black rectangular button (the cover switch) when the cover is closed. The problem occurs because the flimsy top cover is made of plastic and flexes slightly when you close it. This means that sometimes, the right edge of the cover won't seat properly even though it appears as if the cover is closed all the way. When this happens, the triangular protrusion isn't fully pressing the switch down.

To test if this is this is happening, send a print job to the printer and wait for the "top cover is open" error message to appear. Next, open the top cover door and locate the cover switch. It's a little black button in a rectangular hole at the right edge of the doorway near the ink cartridges. Take a pen or a car key and use it to push the cover switch down. You can also use your fingertip to do this if it's skinny enough. If you keep the cover switch pressed down, the power button should start blinking to indicate a print job is coming through. If the print job actually starts printing, then you know the problem was the cover switch.

In my case, all I had to do the fix the problem was close the cover and make sure it was fully seated by firmly pressing down the right edge of the cover until I heard a plasticky "click" noise. After that, the problem went away.

Hope this helps.

Jul 23, 2008 | HP DeskJet 5150 InkJet Printer

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