Question about Jenn-Air JCD2389G Side by Side Refrigerator

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JennAir JCD2389GES I am having a problem with the cooling in the fresh food portion. Based on what I have read on previous posts, I opened up the freezer and defrosted it (lots of ice build up). I expected this to at least temporarily solve the proble, but no luck. The fresh food section is still too warm. I do feel some cool air coming in to the fresh food section, but obviously it is not enough. Help!

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  • johnking May 19, 2008

    Also removed our inner panel in freezer and defrosted coils with hair dryer. Worked like a charm. One month later the fridge half is getting warmer again. Any ideas?

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I had the same thing and it cost me 300 bucks to have a circuit board replaced. I think it controlled defrost cycle. 

Posted on Apr 15, 2008

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Hello Nick;

My name is Peter. I am a retired field service refrigeration technician.

I assume you are from the United Kingdom based on your unit. I am from Baltimore, Maryland, USA.

Yes, this is a common problem and a simple one to fix. Your only cooling source is from your freezer. There is a vent from your freezer that blows cool air into your fresh food section. This vent is probably motorized and controlled by a temperature sensor in your fresh food section. Either the vent assembly is bad and stuck open or you have a bad fresh food section temperature sensor..

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