Question about Garmin nuvi 765T GPS Receiver

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Unit began posting a message "Acquiring satellittes". This message never left the screen and after and hour or so the screen went blank and the unit has been dead ever since??

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  • 3,287 Answers

Make sure the device's internal batteries are charged - or connect to the car charger. If the unit will not turn on, connect via USB cable to your computer's USB port overnight, before trying again.

With a clear view of the southern sky (in other words: not indoors, under heavy foliage, or between tall buildings), turn the nuvi ON. It can take anywhere between 1 and 2 minutes for the nuvi to get a "fix" from a cold start like this. It is best to be stationary to get the fix if having difficulty. It is not uncommon for the nuvi to take up to 20 minutes to get its very first fix (since leaving the factory). After that, a fix may be had sometimes in as little as 30 seconds.

please rate this reply if found to be helpful - good luck!


Posted on Jul 08, 2010

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Posted on Jan 02, 2017

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If your nüvi is no longer acquiring satellites please read the article linked below to ensure that this is not being caused by something in your environment:
Why won't my unit acquire satellites?

If after reading the above article your unit is still having problems, please ensure that your unit's software is up to date. You can do this by using our WebUpdater® program.

If you have tried all of the above suggestions and your unit is still not acquiring satellites, you can perform a master reset by doing the following:
Note: A master reset will erase all waypoints or favorites and will restore your unit to the default factory settings.
Follow the steps below to perform a master reset on the nuvi 2xx, 6xx, or 7xx:
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  2. Place your fingertip or the eraser end of a pencil in the bottom right corner of the touchscreen
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  4. Touch Yes.
  5. The unit will now restart.
  6. Follow the onscreen prompts to set up the nuvi.
Once the reset is complete, please place your unit in an area with clear view of the sky until it acquires satellites. If you are still having issues please contact product support at (800) 800-1020

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Go to the Garmin support area for details.

http://www.garmin.com/garmin/cms/site/us/support/searchsupport

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