Question about Alps MD 5000 Thermal Printer

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Power won't turn on

I just recently bought the ALPS MD-5000 Printer from Canada on ebay. I also bought a Stepdown transformer as the Printer only holds 110 to 115v plug, I plugged it into the Stepdown transformer I got, when I press the power button, It does bloody nothing, Won't turn on, or anything.

The feeback from the seller was 100% Positive, the seller even showed pictures of it working, But for some reason when i bought it, It won't turn on when I got it. what has happened, How can I get it to work?

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  • foursaleoncr Jun 04, 2010

    Does the printer do anything when you plug it in? Do any lights flash on then off?

  • savy_savloy Jun 05, 2010

    It does nothing. Will not turn on at all, no lights, no nothing.

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  • 83 Answers

I had a similar problem to this. It turned out that the button on the main circuit board was broken. Take the cover off the printer and look at the main circuit board for any damage. I replaced the broken button and the printer turned on right away. Another option you can try is to replace the entire board if you can find a "parts" printer on ebay.

Posted on Dec 07, 2010

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Posted on Jan 02, 2017

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1 Answer

I just want to run the self-test, but my MD 5000 won't do it. When I finish the button sequence to start the self test, it just makes some crunching & whining noises, then the power and error...


Check to make sure you have the dark grey ink cartridges installed in the printer. The blue (photo) and the Econo Black cartridges cannot be used for the self test.

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To print white, you need to use the spot color option in the printer properties. The object to be printed must be all black. It seems counter to what you might think, but the spot color mode will print the solid black areas as the selected spot color.

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Joint the ALPS Yahoo Group. They have manuals their. You can buy a used manual on ebay too.

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USB Interface Kit for the iMac OS V8.01 and Windows ($99)

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There aren't any.

You can try the XP drivers if you're using Vista 32, but there is just no way to use these printers on Vista 64

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You need to have the driver installed in order to see what error the printer is reporting.

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Hello! can you help me please? My ALPS 5000 printer has been setting for about 3 yrs, I just install it in another computer but the paper will not feed in the printer, It's almost like something in there, but it's not.


Thank's

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1 Answer

Do you repair Alps MD 5000 printer


Unfortunately, this website is not a repair shop, but I'll give you what help I can....

Printhead problems are not repairable in the US or Europe any longer. You best bet is to upgrade to an MD-5500, which you can find here: http://www.alps-supplies.com

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Join the alps and alpsdecal lists at http://groups.yahoo.com. The driver is in the files section of one of the groups.

Sep 13, 2007 | Alps MD 5000 Thermal Printer

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