Question about HP Photosmart 3210 Printer

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Problem with all in one not doing the fax, scanner or downloading

I have a Model #SDGOB-0501-02 Photosmart 3210 all in one, I think the Serial # is MY587811DS.We recently switched our INTERNET provider to comcast. they put in a new router because we have a land line through them, also.The problem is that now My scanner nor Fax machine works. It will not down load pictures, either, However, it will make a copy.What do you think happened. I really need to have all of the components working,Please help.Thank you,Jan Peers

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Hi Jan,

I would like to know the answers for the below question. Please reply back.

What is the error that you get while scan?
how is the printer fax part is connected?
Are you able to print from computer?
What is the operating system of your computer?


Regards
Riztech

Posted on Jun 04, 2010

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Posted on Jan 02, 2017

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