Question about Dell 926 All-In-One InkJet Printer
I own a Dell 926 all-in-one printer and lately it has refused to print. The printer connects and turns on successfully however, it continually says the right cartridge (colour) is not connected, the cartridge is not supported or there is tape over the cartridge (none of which is true). The cartridge has recently been refilled and the black and white one works perfectly (as tested through printing alignments). It will allow me to print without colour but i just spent $25 on a refill for nothing!!
Thanks for your help!
Try to re-seat the ink cartridge.
Posted on Jun 04, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
Mar 09, 2011 | Dell 926 All-In-One InkJet Printer
Open the Dell 926's front cover with the power on and wait for the cartridge carriage to come to a stop. Remove the ink cartridges by pressing on the tabs at the top of each cartridge. Check the cartridges to make sure you have removed all of the blue protective plastic film. Look for the "Dell" logo stamped into the cartridges' lids to ensure they are genuine cartridges.
Clean the shiny metal portions of the ink cartridges with a damp microfiber cloth. Allow each cartridge to dry completely.
Clean out any paper, staples or other debris that you may be able to see, then reinsert the cartridges into their appropriate slots. Put the black ink cartridge into the left slot and the color cartridge into the right slot. Make sure both click back into place.
Close the Dell 926's front cover and turn off the printer. Unplug the power cord and USB cable from the printer for five seconds, then reconnect them.
If your Dell 926 fails to recognize the print cartridges after following the above instructions,
take it to a repair shop for servicing.
Good Luck and Happy Printing
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