Question about Golden Technologies Golden CompanioN II - 3 Wheel

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Scooter will not move

Everything seems to be on but it won't move and it is in drive lock

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  • Neil Wood Jun 04, 2010

    Hi. A bit hard to tell what is wrong. Any beeps or flashing lights in a repeating pattern? this will be a fault code. We need a bit better description of the fault, LED's on, and what happened in the days leading up to the fault occuring. Neil.

  • Neil Wood Jun 05, 2010

    Hi. Any flashing LED's or beeps? Does the battery gauge show full charge? How old are the batteries? It is possible that it is a faulty brake solenoid or a stuck brush in the motor. Is the machine stored inside or outside> Neil.

  • ran40gre Jun 05, 2010

    THANK YOU very much for your help, my mother was using an extension cord on the charger. we took it off and plugged the charger to the outlet and it started working everything is ok thank you again.

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Start with the batteries. They need to be fully charged for operation. Make sure the brake lever is in the locked position for travel. If all OK check the limit switch on the brake assembly to see if it is functioning properly. If it is not closing, then the scooter thinks the brake lever is in the push mode.

Posted on Jun 06, 2010

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Have a borrowed Rascal 250 motorized scooter that seems to be charged as indicator is green but cannot get it to run.


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Also a scooter will not function if the charger is attached.

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You have several options to consider.
1. Controller is bad. This can only be checked by putting another controller on it. There is no test for controllers.

2. If the charger is bad your scooter will not run.

3. make sure your brake is in the lock position.

4. make sure your scooter is not plugged into the wall.

5. If your brake is bad the scooter won't run.

6. If your Throttle engager is bad the scooter won't run.

Have a tech evaluate for you, too many things could be the problem.

Any durable medical equipment company in your area can help you.

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