Question about Logitech Harmony 890 LCD Remote Control

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My remote keeps freezing and i have to take the battery out to restart. Now when I put the battery in it says safe mode. What can I do now

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Hi. If your remote is freezing all the time, the firmware probably needs to be updated. Doing this will also get the remote out of safe mode.

1- Click on 'Downloads' at the top of the screen in the software.
2- Click 'Firmware' and follow the steps to update the firmware on the remote.
3- Update the remote.

Hope that helps

-D

Posted on Jun 04, 2010

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Remote freezes


Hi. If your remote is freezing, you should try updating the firmware from safe mode.

1. Take out the battery, press and hold the "OFF" button, and re-insert it. The remote will display "Safe Mode".
6. Connect your remote and log in to your account.

7. Click "Downloads" at the top and select "Firmware". The firmware on the remote will update.

8. Click "Replace Remote" to conduct a connectivity check.

9. Update the remote.


That should fix it!

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Hmm I havent heard of this before. Did you try updating the firmware on the remote?

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.


What exactly does the error message say?

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The harmony remotes have a built in safe mode, similar to a Windows XP computer. Usually you enter the safe mode on the harmony remotes by taking the battery out, then pressing the power off button and holding while putting the battery in. If you continue to press the power off button, the remote will display safe mode on the screen.

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Hope this helps,
81

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