Question about KitchenAid KEHC379JSS Electric Double Oven

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Touchpad has several keys that are non-functional. I replaced the touchpad, no luck. I replaced the control module, no luck. This problem occurred three years ago. Replacing the touchpad and control module solved that problem at that time. I don't have a repair manual.

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Hi


Thanks for using FixYa. It seems that you’ll have to replace the electronic control(part#7 in picture) in your oven.


Touchpad has several keys that - 65e2bcb.gif



Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks

Rylee

Posted on Jun 03, 2010

  • 10 more comments 
  • James Canitz Jun 03, 2010

    If you'll notice in my post I already did that.

  • Rylee Smith
    Rylee Smith Jun 03, 2010

    I did noticed that however, you said you replaced the control module(part#1 in the previous diagram) not the electronic control which is part#7

  • James Canitz Jun 03, 2010

    Part #1 was not mentioned in my post. Part #1 in the diagram is the SS outer plate of the display panel. In any case, lets get beyond it and agree I did replace part #7 and go forward.

  • Rylee Smith
    Rylee Smith Jun 03, 2010

    Please see this link and let me know which parts have you replaced.

  • James Canitz Jun 03, 2010

    Part #2 and Part #7

  • Rylee Smith
    Rylee Smith Jun 03, 2010

    You replaced them three years back and now its giving the same issue so it should be replaced again.

  • James Canitz Jun 03, 2010

    I have replaced parts 2 and 7 already. Problem is not solved.

  • Rylee Smith
    Rylee Smith Jun 03, 2010

    Okay, sorry I thought you replaced them three years back. If you have already replaced them then check part#6 which connects both part#2 and part#7 together as if that is bad touch pad wont respond.


  • James Canitz Jun 03, 2010

    I replaced Part 2 and Part 7 under warranty three years ago.



    I have replaced Part 2 and Part 7 with new in box components about two weeks ago.



    Part 6 is an integral piece of Part 7 and comes attached as a component of Part 7. It should be new.

  • Rylee Smith
    Rylee Smith Jun 03, 2010

    If everything is new and its still not working then check the wire harness.

  • James Canitz Jun 03, 2010

    I agree already thought of that.



    There is solid state type tape connector between the touch pad (Part 2) and control module (Part 7), that is integral to the touchpad and is new. The connector on the control module that the tape plugs into is also new.



    However that would seem to be the area where this problem would occur since it is the direct interface between the touchpad and the display imbedded in the control module.



    I would like to have a wiring diagram so I can isolate those wires that would carry the input signals.



    I can check continuity of all the wire harness of course.



    No wires appear to be disconnected or damaged.

  • Rylee Smith
    Rylee Smith Jun 03, 2010

    Please click on this link and download its repair manual. Please do accept the solution if the issue is resolved or post a comment for further assistance.


    Thanks

    Rylee

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