Question about Uniden Cordless Phone

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Model#25865 2 line cordless, will not rollover to second line

We have two lines at this business. When we have someone on hold on the primary line, the cordless phone will not rollover to the second line when another call comes in like our corded phones do. Is the phone not capable of doing such? Help!

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  • cowgirl5823 Apr 09, 2008

    The second line never rings. It won't rollover????

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3 Answers

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The handset should display which line is on hold, when the other line rings the handset operator would have to push the corresponding line/talk/flash button. e.g if line 2 is on hold and flashing, press line1/talk1/flash button.

consult manual
Page 30-31

Posted on Apr 09, 2008

  • Mark Williams
    Mark Williams Apr 09, 2008

    Handset Ringers
    You may program the following items independently for LINE 1 and LINE 2 under the RINGER menu; Ringer Volume, Ringer Tone, VIP Melody and Key Tone. To access the RINGER Menu:
    1. Make sure your phone is OFF (not in talk mode).
    2
    . Press the MENU soft key to go to the main menu.
    3
    . Use the 5 or 6 buttons to scroll to RINGER.
    4. Press the SELECT soft key to confirm.
    5. Use the 5 or 6buttons tos to select LINE 1 or LINE 2 for setting line 1 or line 2.
    6. Press the SELECT soft key to confirm.


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HI,

Click HERE to download the manual to find some troubleshooting steps.

You need to have adobe acrobat reader to view the manual in pdf format.
Click here to download it if you don't have.


Goodluck,
Please don't forget to rate the solution.

Posted on Apr 09, 2008

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The manual is available here: http://telecom.hellodirect.com/eBiz/pdf/phones/GE_25865_Manual.pdf

I'm looking through it to see what I can see.

Posted on Apr 09, 2008

  • Dean Joly
    Dean Joly Apr 09, 2008

    The only mention of on hold in the manual is this:



    Hold:

    Press the HOLD soft key to put a call on hold. LX ON HOLD shows in the display, where X is the line number.

    To take a call off hold, press the UNHOLD soft key.

    • To switch a call on hold from the base to the cordless handset, press the TALK/LINE1/flash1, TALK/LINE2/flash2or handsfree button on the handset.



    I can't see anything about answering a second incomming call. My guess is that like most cordless phones the base can only have one channel with the handset. I would assume that if you are using the handset on one line and the second line rings that you could answer it using the speakerphone in the base and vice-versa but you probably can't use the handset with both lines at one. Same would be true if you added an optional cordless handset to the mix, the second handset would be unusable if the first one was in use.

  • Dean Joly
    Dean Joly Apr 09, 2008

    Then this is not possible for this phone set. Sorry.

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