Question about Kyocera CS-2550 Black and White Copier

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Suddenly (after 2 years) having driver problems with Kyocera CS2550. Mac OS 10.6.3, printer is on an airport network which is functioning normally. Print error every time is "The printer software was installed incorrectly. Please reinstall the printer?s software or contact the manufacturer for assistance." Have gone to Kyocera website and downloaded latest driver, re-installed multiple times, deleted and re-added printer etc. etc.

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It is obvious to me that the problem u have is the printer is not communicating with the computer and i also think the printer is defective and is the source of this loss of communication, as to what is causing this will take a skilled tech to figure out though testing. in the end you may find it cheaper to replace than repair based on current labor rates for this type of diagnosis and repair..

Posted on Jun 03, 2010

  • artonweaver Jun 04, 2010

    Thanks but I have it figured out. I found a different driver on a third-party site (not Kyocera) and all is well.

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Supported Multifunction Printers: KM-1650, KM-1815, KM-1820, KM-2050 ,KM-2530 ,KM-2550, KM-3035, KM-3050, KM-3530, KM-4030, KM-4035, KM-4050, KM-4530, KM-5035, KM-5050, KM-5530, KM-6030, KM-6330, KM-7530, KM-8030, KM-C830, KM-C830D, KM-C850, KM-C850D, KM-C2520, KMC2525E, KM-C2630, KM-C3225, KM-C3225E, KM-C3232, KM-C3232E, KM-C4008, KM-C4035E, CS-1650, CS-1815, CS-1820, CS-2050,CS-C2525E, CS-2550, CS-6030, or newer. Supported Printers: FS-820, FS-920, FS-1018MFP, FS-1020D, FS-1030, FS-1100, FS-1118MFP, FS-1300D, FS-1800, FS-1800+, FS-1900, FS-1920, FS-3800, FS-3820N, FS-3830N, FS-6020, FS-6026, FS-9100DN, FS-9120DN, FS-9500DN, FS-9520DN, FS-C5016N, FS-C5020N, FS-C5030N, FS-C8008N, FS-C8026N, FS-C8100DN, or newer.

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Welcome to Fixya Support

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