Question about Sony Handycam DCR-TRV250 Digital Camcorder
Thanks for using FixYa. Error code C31:23 means that the FWD back tension value is too high due to grease sticking out of the "Gear Assy, Gooseneck", adhering to the band of "TG2, Arm Assy" or "Table Assy, Reel”. First remove all batteries and then shake the camera hard (or alternatively hit the bottom hard with your hand -at your own risk-), this will remove the error. If it still does not then you have to give the camera a couple of hard taps, on the side and base. Please do rate the solution if the issue is resolved or post a comment for further assistance.
Posted on Jun 03, 2010
Yes, complete details are available HERE
Credit should go where it is due.
By the way, above info are for MiniDV camcorder (its mentioned in above link) and DCR-TRV250 is Digital-8 camcorder.
Posted on Jun 04, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: error code c:31:23
Sony is pretty secretive about the :23 code. It can't be found
anywhere. However, to service the C:31 code, Sony recommends you do the
Posted on Mar 28, 2009
I have been fighting the same problem. I just now picked up the camera and a small rubber roller fell out of the tape door area. I was not sure where it came from but looking closer there are 4 small rods sticking up on the right side inside the area where the tape is located. It looked like this was where the roller went so I placed it on the center rod and replaced the tape. This solved the problem and I am now able to view and recored as before. There most likely is a part that has either fell or broken off or is loose inside the tape area.
Posted on Aug 03, 2008
SOURCE: flashing error message C:31:23
Please see the detail below for the said error codes C31:23.
According to the symptom and self diagnostic system the problem is in mechanical section (tape loading section) Therefore camera just need mechanical adjustment and will work fine again. This problem aries when the insertion of the cassette is improper or forced insertion.
Thanks for using fixya.
Posted on Jun 16, 2009
Tips for a great answer:
Dec 12, 2016 | Sony Video Cameras
May 07, 2017 | Sony Handycam Video Cameras
Jul 01, 2014 | Sony Handycam Video Cameras
Nov 26, 2011 | Sony Handycam DCR-SR200 Camcorder
Mar 07, 2011 | Sony Handycam DCR-SR40 Camcorder
Jan 19, 2011 | Sony Handycam HDR-XR520 High Definition...
Oct 28, 2010 | Sony Handycam DCR-DVD103 DVD Camcorder
Oct 19, 2008 | Sony Handycam DCR-TRV38 Mini DV Digital...
1,723 people viewed this question
Usually answered in minutes!