Question about Canon ImageRUNNER 3570 Copier/Printer

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E000007-0000 this error came up on our printer screen E000007-0000. What does it mean? What do we do?

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Hi


Thanks for using FixYa. Error E000 means low temp detected in the fuser unit, Faulty thermistor, lamp or PCB. Check fuser for jammed paper. It’s an issue related to the fuser unit. Try and clear the error by entering the service mode:

  1. Press ADDITIONAL FUNCTIONS, #
  2. Go to #7 Printer and press OK
  3. Go to #4 Printer Reset and press OK
  4. Yes = ( * )
  5. Power cycle unit.

If this does not help, on most units you have to start looking at your Fixing Assy. or Thermistor. Make sure that you do not have a piece of paper wrapped around Upper Fixing Roller or and other foreign substance in that area. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Jun 03, 2010

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