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I have water streaming down the wall from a Hansa shower tub wall mounted mixer and I am not able to see how to get the face plate off which had 2 screws but is blocked in removal by the mixing handle. it had one screw in the bottom which i have removed. I do not know how to get the mixing handle off so that I might get back to see what the problem is.

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Under the handel of a hansa there sould be a sighn that say hot or cold, take out that putton. behind it a allen key screw would be. undo that and remove handel

Posted on Jul 19, 2010

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Do you have a handle set with a 7 inch spread instead of a 8 3/4 spread and model #


Yes we do. how many would you like?

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  • Apr 16, 2016 | Plumbing

    1 Answer

    I have a Moen shower faucet that is six years old(copper sweated plumbing). My wife noticed water dripping profusely from the downstairs ceiling during my shower. The screws holding the face plate were...


    Try removing the handle, then the face plate. With a flashlight handy, check inside the wall around the valve to see if you see any leaks. Then, try the valve by pulling the stem (may need a plier to grab this). Keep checking inside the wall. Next, try the shower, and again watch in the hole you have. You may find that the connection(s) to the valve is/are leaking, particularly at the top of the valve where the shower pipe heads up the wall. Or, it may be that the shower head's arm is leaking somewhere above. If you only see water dripping down from above, try the flashlight with a small make-up mirror to see if you can see where it's coming from. Sometimes the pressure in the shower head builds up from the flow restrictor, or the head's spray holes may need cleaning out (try soaking the head in a solution of CLR [stands for Calcium, Lime, Rust] available at most home improvement/ hardware stores). Sometimes the shower arm (the bent 1/2" diameter pipe that the shower head mounts to) isn't fastened in tightly enough. A good trick to help here is to wrap the threads with teflon tape, then apply teflon paste also. Wrap the tape clockwise around the threads so that it doesn't unwrap when you screw the pipe back into the fitting in the wall. Also, make sure the threads in the fitting in the wall are cleaned out, and don't let any debris contaminate the new teflon paste as you slip it back through the hole in the wall. If you find that the pipe out of the top of the valve is leaking, I recommend you call the plumber. He/she can likely fix it without taking the wall apart.

    Aug 27, 2010 | Moen & One Handle Tub & Shower Faucet

    1 Answer

    I a leak under my tub, think it's from the shower, it doesn't leak with a full tub of water or ewhen you empty the tub, but when you're in the shower a flow of water comes out under the shower piping side...


    Check out the faucet plate mounted on tub side for a good seal. Water can leak down this plate causing it to look like the valve is leaking.
    When you are in the shower it splash's water against the valve and water will run down behind it. Check the tub spout and if you have tile check the chaulked joint where tub and wall meet.

    Jun 02, 2010 | Plumbing

    1 Answer

    Overflow outside bathroom dripping how do Ifix it?


    Just make sure that the over flow is tight with gasket in place. And all fitting's tight behind wall goin gto tub overflow. If it is check out out next step

    1-This is a common issue that comes up. Make sure that the shower valve plate is sealed and tight to tub wall. Reason why I ask that is when you take a shower water will find a way out, down the plate or if tile at the point of where it meet's tub. And will look totally like it's the overflow every time.

    May 23, 2010 | Plumb Pak Waste & Overflow Pipe Kit, 1...

    1 Answer

    Hansa mixer


    If it is a single handle faucet remove handle it has a dial that has a stop on it you take it off and put it back on turn it sigthly to one side til you get it back to desired position. it may need stop at top postion to get handle in right place when off.

    May 01, 2010 | Plumbing

    1 Answer

    To whom it may concern, We recently bought a Hansa Polo mixer for our shower and our plumber has since installed it. However it appears it has been placed upside down, so our mixer is facing the wrong way....


    Need Model # and brief description of particular model. You may be left with no option but to call in a professional who can pull the mixer and repair it without leaving any visibly noticable marks. Pulling the tile and drywall is a simple and straight forward repair that any competant general contractor can perform. There is no modification option to a mixer. My only question is "How did your plumber manage to install your mixer upside down?"

    May 01, 2010 | Home

    2 Answers

    Leaking form shower facet also leaking from


    id say your tub spout or shower pipe is leaking and running down behind remove both and replace teflon tape see if it stops

    Mar 14, 2010 | Home

    1 Answer

    I I have a 3 way bath/shower/overhead shower mixer valve to fit and am not sure where the pipes should go, there is a hot and cold feed in, but only 2 feeds out, I need feeds for 1. bath filler, 2....


    When installing a flexishower head, install it in front of the actual shower head with a diverter switch. If you try to operate two shower heads at once, you may suffer poor water pressure. There are handheld shower sets sold which are installed to existing shower assemblies with ease. Rememer to use plumber's tape and protect your stainless steel by wrapping you pliers teeth in electrical tape.

    Jan 15, 2010 | Delta 3 Function Showerhead & Grail...

    1 Answer

    Water sprays out the diverter


    Remove hot/cold button in handle, remove screw/pull off handle. Remove the two screws in the wall plate/remove plate. Use a wrench to remove the diverter assembly. Get new diverter assy and reinstall eveything. You don't need to turn off the water.

    Jun 09, 2009 | Delta Faucet #RP320 Divert Assembly

    1 Answer

    Water leak outside valve


    You have a leak where the back plate goes up to the wall OR there is a gasket missing from the trim installation. If this is a tile shower i would suspect the first and use clear tub/tile chaulking to seal around the edge of the plate paying close attention to the grout lines.

    Phil

    Dec 09, 2008 | Rohl A2400 Country Bath TRIM ONLY PRESSURE...

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