Question about Kenmore 64802 Top Freezer Refrigerator

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Hello\r\nI am trying to troubleshoot my Kenmore Refrigerator

Hello I am trying to troubleshoot my Kenmore refrigerator problem. Model # 106.9751751
The refrigerator is not cooling but the freezer is working fine.
I did search and found some tips on what to do on the drain line icing up.
So, I went in to the freezer compartment and removed the bottom panel and back panel where I did find ice buildup but not on the coils.
I used a hair dryer to remove the ice buildup and also the drain line.
After cleaning up the excess ice/water, I put the pieces back together and turned the unit back on.
I notice that the freezer began cooling and went down to freezing temps rather quickly.
I checked the refrigerator temp this morning and it is still around 60 degrees.

I noticed that a couple of parts may need to be replaced –
-defrost timer
-defrost thermostat

Can you confirm that these may be the parts I need to replace or if I need to check something else?

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If the coils are not icing up you do not have a defrost problem. Check that the evaporator fan is operating. Thats the one near the coil. You will need to close the door switch to see if it comes on. If it is working next check that the damper is opening this alows cold air into the fresh food section. Without the full model # I am not sure if your defrost thermostat operates the fan. Check the wiring diagram to see if the t-stat feeds the fan. If it does and there is no power at the fan replace the t-stat.The problem is likely to be either the fan or damper motor. Try this link for more testing info
http://appliancehelponline.com/sxsevapfan.html
http://appliancehelponline.com/sxsdamper.html
http://appliancehelponline.com/sxsdefrosttstat.html

Posted on Jun 03, 2010

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Posted on Jan 02, 2017

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Welcome.


You said your Kenmore model 60852990 freezer is working but refrigerator is not cooling.

Lets try a couple of ideas.
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Refrigerators and freezers must share the cold air and circulate between them. If the freezer is packed full with not enough space at the air vents in side it, the fridge will get warmer!

Next,Turn off the fridge and freezer controls, and then go to the breaker box and turn off the breaker to the fridge for 5 minutes!!!!!
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Waiting your response.
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