Question about Kenmore 64802 Top Freezer Refrigerator
Hello I am trying to troubleshoot my Kenmore refrigerator problem. Model # 106.9751751
The refrigerator is not cooling but the freezer is working fine.
I did search and found some tips on what to do on the drain line icing up.
So, I went in to the freezer compartment and removed the bottom panel and back panel where I did find ice buildup but not on the coils.
I used a hair dryer to remove the ice buildup and also the drain line.
After cleaning up the excess ice/water, I put the pieces back together and turned the unit back on.
I notice that the freezer began cooling and went down to freezing temps rather quickly.
I checked the refrigerator temp this morning and it is still around 60 degrees.
I noticed that a couple of parts may need to be replaced –
Can you confirm that these may be the parts I need to replace or if I need to check something else?
If the coils are not icing up you do not have a defrost problem. Check that the evaporator fan is operating. Thats the one near the coil. You will need to close the door switch to see if it comes on. If it is working next check that the damper is opening this alows cold air into the fresh food section. Without the full model # I am not sure if your defrost thermostat operates the fan. Check the wiring diagram to see if the t-stat feeds the fan. If it does and there is no power at the fan replace the t-stat.The problem is likely to be either the fan or damper motor. Try this link for more testing info
Posted on Jun 03, 2010
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jan 05, 2016 | Refrigerators
Nov 18, 2015 | Kenmore Refrigerators
Aug 03, 2014 | Kenmore Refrigerators
Sep 05, 2011 | Kenmore 64802 Top Freezer Refrigerator
Apr 07, 2011 | Kenmore Refrigerators
Nov 16, 2009 | Kenmore 52632 / 52634 / 52639 Side by Side...
Nov 27, 2008 | Kenmore 73502 / 73504 / 73509 Bottom...
Oct 13, 2008 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...
170 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: