I have a CLX-3175FN that continually exhibits a "Paper Jam 1" error. I have cleaned the paper path as best I can, without removing any screws or other parts. Opening the front cover successfully ejects a 3/4 printed page, but then the printer tries to reprint the failed job and results in another "Paper Jam 1". The service manual is useless. Any ideas on how to address the issue?
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Re: Paper Jam 1
There is most probly a pease of paper in side the fuser unit.See if you lift the top cover just under the scanner, the hole top lifts up!!!!!!.in the back you wil be able to see the fuser.Be carefull IT IS HOT!!!!!!!see if you can get eny papers in there.And try to take it out carefully.Otherwise will have to strip it to take the fuser apart to clean it up
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first remove the power and remove the cartridge cover and inspect for tiny piece of paper remove the piece of paper or you can use an mild air blower to flush it out for that first remove the toner and use the air blower and clean the inside of the printer if there is any tiny piece of paper the paper get jammed often
If the paper is jammed inside the machine follow these steps:
1. Open the front cover and pull the toner cartridge out, lightly pushing it down. 2. Remove the jammed paper by gently pulling it straight out. 3. After removing the jammed paper, make sure there is no additional paper in the paper path. 4. Insert the toner cartridge and close the front cover.
If the paper is jammed in exit are follow these steps:
1. Open and close the front cover. The jammed paper is automatically ejected from the machine. 2. Gently pull the paper out of the output tray. - If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step. 3. Open the rear cover. 4. Carefully remove the paper by pulling in the direction. - If the paper tears, make sure that all of the paper fragments are removed from the printer. 5. Close the rear cover. Printing automatically resumes.
There is, but best done in a shop. You remove the back cover, 4 screws, and the fuser is held in by another 4 screws. The fuser has to be aligned to gears on the right, and a spring loaded connector on the top left to be removed. You also have to remove the right cover and unplug the 2 cables to the fuser to get enough room to clear the jam.
Step 1 Turn
the printer off and on to see if it can automatically clear some or all of the
jam. Many printers provide an error-code listing on the front panel display for
the area where the jam occurred. If your printer shows an error code, be sure
and check the printer manual to see if that identifies the area of the printer
where the jam occurred. Step 2 Turn
off the printer. Step 3 Remove
any paper trays. Inspect them for wrinkled or damaged paper. Step 4 Open
any other doors that give access to the printer's paper path and to the toner
or ink cartridge. Step 5 If
necessary, remove the toner or ink cartridge. Place it in a bag or away from
light to avoid damaging it. Step 6 If you find a piece of jammed paper, remove it by holding it with both
hands and pulling firmly. The goal is to keep the paper from tearing.
If several pieces are jammed together, try pulling out the middle piece first
to loosen the jam. Step 7 If the paper does tear, try rotating the roller gears manually to free
the paper. Don't force anything, though. Step 8 Replace
the toner or ink cartridge and paper trays, close any doors you opened and turn
the printer back on. Step 9 If
the printer paper jam message still appears, then there is still some paper in
the printer. Inspect the paper path once again.
If not picking up the paper then it the Pick-up Roller just above where the paper tray is. Remove the paper Tray and Tip Printer back so you can see under the Printer. Take some rubbing alcohol and clean off the rubber roller Service Manual found here Free... http://hotfile.com/dl/28988134/55113fe/CLX-3170-3175.zip.html
Have you turned the printer off then tiurn it back on. If you have a paper jam, after you remove the paper, you must restart it for it to clear.
Otherwise, if there is paper still in the printer, turn off the printer remove all 4 toner cartridges and the waste cartridge. Once you do that you may be able to see the paper. You may be able to take one more thing out to where you can see the paper better, I am not sure.