Question about Lexmark X5150 All-In-One InkJet Printer

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How do you unlock the scanner? My printer has been off for a while. When I turned it back on it make this clacking noise and I got the message, "unlock the scanner." How do I do this?

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Open scanner until the red lever flops down. beside the lever on the left is a knob you squeeze and either pull or push depending on whether you are locking or unlocking it. Look through the glass screen and you'll it , there is a lock/unlock sign etched into the surface

Posted on Jul 15, 2010

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Posted on Jan 02, 2017

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Dell a940 AIO makes noise as soon as i turn it on then displays unlock scanner - tried to but will not unlock


Found this: http://support.dell.com/support/edocs/systems/a940/a940en1.pdf

Page iv identifies the location of the scanner lock

Page 44 contains the following

• You unlock the scanner bed. For help locating the scanner lock, see the picture of the printer on page iv.

Page 51 contains

Unlock Scanner message
The scanner is locked. To unlock it:
1 Press Power to turn the printer off.
2 Use both hands to lift the printer (scanner unit) until the scanner support
holds it open.
To the left and beside the scanner support is the scanner lock. For help, see
page iv.
3 Pull the scanner lock toward you to unlock the scanner.
4 Using both hands, lift the printer (scanner unit).
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7 Press Power to turn the printer back on.

Hope it helps.

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Instructions on how to unlock the scanner are found here:

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=143,E=0000000001181477675,K=8219,Sxi=11,Case=obj(349)

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Hi,

the error message refers to the hardware issue of the printer. Below is the document that i need you to follow to somehow resolve your issue.

CLICK HERE==>> DOCUMENT

Please let me know if the document that i gave to you resolves your issue.

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Dell A940 - Unlock Scanner then press power


See

http://support.dell.com/support/edocs/systems/a940/a940en1.pdf

Page iv identifies the location of the scanner lock

Page 44 contains the following

• You unlock the scanner bed. For help locating the scanner lock, see the picture of the printer on page iv.

Page 51 contains

Unlock Scanner message
The scanner is locked. To unlock it:
1 Press Power to turn the printer off.
2 Use both hands to lift the printer (scanner unit) until the scanner support
holds it open.
To the left and beside the scanner support is the scanner lock. For help, see
page iv.
3 Pull the scanner lock toward you to unlock the scanner.
4 Using both hands, lift the printer (scanner unit).
5 Push and hold the scanner support back.
6 Lower the printer (scanner unit) until it is completely closed.
7 Press Power to turn the printer back on.

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