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can you hear them when you have it set to speaker phone? the music part plays through a speaker and the phone uses the ear piece to make sounds, your earpiece is bad, they sell them on ebay for $10.00 must be very common problem.
The loudspeaker is what the ringer uses as does the music, the inner speaker is used for hearing calls. Sounds like your inner speaker is faulty, check with where you bought it and it may be free to repair if its still under warranty (usually 12 months from date of purchase)
I'm having the same problem. Try this, plug some headphones into your phone and then activate your music and while your music is playing unplug your headphones. It worked for me.
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