Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

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Xerox WorkCentre C2424N

We used to be able to scan and copy from our 5 workstations to this machine. But now the machine menu has this error message- 39,014.40:202560. We can print to the machine, but no longer can we copy. Can you tell me what the error code indicates and how I might fix it?

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If reseating the document feeder cable doesn't solve this problem, you may have to replace the document feeder. Here's a video that shows you how. Good luck">

Posted on Feb 14, 2011

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That is an issue with the scanner or document feeder. Turn the machine off, Disconnect the conenctors from the back of the feeder and also the one on the right side of the machine, next to the power cord.
Reconnect the cords, make sure in particular that one by the power cord is screwed in tightly, it is a nuiscence to tighten the bottom screw, but that bottom screw is probably not tight enough as it and is causing your fault.
Power the machine back up and see if that eliminates the problem.
I not please let me know.

Posted on Apr 09, 2008

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Error 010-319 for this machine doesn't seem to exist (Yes - I know you've got it - hence the problem post.)
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Upon booting I get this error, A fault has Occurred. Some features may not be available. No error code to go on...Xerox Workcentre M24 Now were not able to select any functions on the touchpad, and we...


Sounds to me like you need a drum or one of the other routine maintenance items.
The way to find out is to press your machine status button, then look under supplies. You will probably find that a drum life has expired, the IBT cleaning roll or fuser life have expired.
I am sure if you look there one of those "supply" items has reached its end of life.
In the same area under the machine status , there is also a section there for active messages and fault codes. Make sure you look there. If you have additional questions please ask.
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Currently working on XEROX WorkCentre Pro 55. Want to scan documents to my computer from newwork printer. What do I need to set up in order to utilize this feature. I tried scanning to a programed user...


> Support & Drivers > WorkCentre Pro 55 Support > Search Results Solution: Set up Network Scanning Using Server Message Block (SMB) Filing With CentreWare Network Scanning Software v 5.5x bttn_print.gifMake Printable bttn_email.gifEmail this page elem_1_spacer.gif Prerequisites:
  • The printer must be connected to the network.
  • The IP Address of the printer is required, and the HTTP option must be enabled on the printer. If you do not know the IP Address, or whether HTTP is enabled, print a Configuration Report. See the Related Items below for additional information. If you do not have this information or the printer is not configured correctly, contact your System Administrator for assistance.
  • A user account for the scanner to login to the scan server must be created (account needs full control access rights). The user needs to be a local user on the workstation and not a domain user.

    NOTE: SMB uses local rights and not domain rights. Record the username and password for future use.

  • A directory to be used as a repository for the scanned files must be created. The directory must then be shared.
  • The Hostname of the workstation must be known.
  • CentreWare 5.5x must be installed on a Microsoft Windows server or workstation on the network.
From the workstation or server where CentreWare is installed:
  1. Click on [Start], point to [Programs], select [Xerox CentreWare], and then select [Add Network Scanner]. The Add Network Scanner Wizard window will be displayed.
  2. Click on the [Enable a new Xerox System Scanner for network scanning and associate it with a scan server] radio button, and then click [Next].
  3. Select [Specific IP Address] from the Find Devices pull-down menu and continue with step 4, or select [Specific TCP/IP Hostname] and skip to step 5.
  4. If Specific IP Address is selected, an IP Address field will be displayed. Enter the IP Address of the printer in the field, click [Next], and then skip to step 7.
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  8. From the Server Type (Filing Protocol) pull-down menu, select [Windows (SMB)].
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2 Answers

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In the fuser area there are some corrigated looking parts of the fuser exit guide that the actuator is most likely hitting or hanging up on.
You may have to take a pair of diagional cutters and snip a small section of that out.E-5 is a jam on duplex copies on that machine.

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