Question about Nextar MA933A MP3 Player

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Windows Vista and Nextar MA933A MP3 Player

I have contacted the support for Nextar and I am going around in circles with them. I have Windows Vista and I am trying to add files to my player. They told me it should work with my system. I plug it in to the USB port and the computer comes up and calls it the audio player and does not give it a drive letter like Nextar told me it would. Therefore their directions to either copy and paste to the drive or drag and drop the files to the player does not work. The paste function is greyed out when I click on the player so that does not work and the drag and drop like they instructed me to do does not work because I get the circle with the line inside symbol when I try to drag the files to the player. They are not paying attention to the fact that it does not call it- say for example- Drive X or external whatever. It only calls it Audio player but I cannot even drag or copy and paste regular files to it either not just music. I am not totally computer illiterate so I can follow instructions but what they are saying to do is not an option. Why is it only calling it an audio player instead of a certain drive letter for example? Can anyone help me? Thanks.

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  • anniep34 Jun 04, 2010

    Thanks. I tried that and in Media Player I can put files on the player that way only. I do not however have any Itunes or other software like that on my computer. But what if I only want to add some data files instead of music how would I do that? This can be used as a flash drive as well but the only option is now to add music files the way you said. Any ideas how to do that?



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  • 583 Answers

Try opening Windows Media player and see if your unit is recognized there. If it is, just use the drag and drop from your playlists to synchronize your player. If that doesn't work, right click on the Computer icon in the start menu and choose manage. You'll want to go to the removable media section. There are some settings in there that might make it work the way Nextar expects it to. My hunch is that there is some sort of synchronizing software installed (i-Tunes possibly, or something like that) that is taking control of the unit instead of Windows and thus only making it useable through synchronization instead of like a drive being attached.

Posted on Jun 03, 2010

Testimonial: "I tried what I was told to do but it still didn't work, but thanks for the help. I may have a lemon device. "

  • Mark Tidwell
    Mark Tidwell Jun 04, 2010

    Sometimes the disk management is confused or gets corrupted with the drives it has assigned. I suggest trying the following. Make sure your Nextar is connected so that it will show up in the device manager (the computer does recognize the device since it works in medial payer, so communications is not the issue).

    1. In device manager uninstall the device.
    2. shutdown and disconnect the device and reboot.
    3. shutdown again and restart.

    4. reconnect the device, let it reinstall and see if it shows up.



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