Question about Zone Labs Zonealarm Extreme Security for PC (101099)

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Help !\r\n Help ! My Gadwin PrintScreen will not work with Zone Alarm Exteme Security. I get a black screen when I try to use PrinScreen ! But, ff I first turn off ZAES's Browser Security PrintScreen will work. How can I get the two systems to work together ? Is there any method of moving PrintScreen into ZAES's "trusted" zone ?

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Its a known problem. You have to understand their Program Control configurations. Have you set the learning period? It will be a quite long post if I describes it here. So you can check that using this link This is the manual. Read and understand the Program Control Section.
But one more issue.
On Windows systems, screenshots of games and media players sometimes fail, resulting in a blank rectangle. The reason for this is that the graphics are bypassing the normal screen and going to a high-speed graphics processor on the graphics card by using a method called hardware overlay. Generally, there is no way to extract a computed image back out of the graphics card, though software may exist for special cases or specific video cards.
One way these images can be captured is to turn off the hardware overlay. Because many computers have no hardware overlay, most programs are built to work without it, just a little slower. In Windows XP, this is disabled by opening the Display Properties menu, clicking on the "Settings" tab, clicking, "Advanced", "Troubleshoot", and moving the Hardware Acceleration Slider to "None."
Free Software media players may also use the overlay, but often have a setting to avoid that, or dedicated screenshot functions.

After adding the program it may solve this conflict between the Adapter and the Program.

Thanks for contacting Fixya! Please be kind enough to rate the answer with a testimonial (comment) if the solution solved your issue. Feel free to contact Fixya

Posted on Jun 04, 2010

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Posted on Jan 02, 2017

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